Complaints and Disputes Resolution Specialist

Transforming Insurance with ExcellenceAIG is a global leader in commercial and personal insurance solutions, and we're seeking a skilled Complaints and Disputes Resolution Specialist to join our team. As a key member of our Global Business Operations & IT team, you'll play a vital role in driving high-quality innovation and cost efficiency in all our...

About the RoleThe Dispute Resolution Manager will be accountable for providing specialist advice to internal and external dispute resolution caseworkers in the Complaints team in relation to complex complaints with a key focus on scams.This role supports caseworkers in investigating, ensuring fair and consistent outcomes, sharing insights and uplifting...

Dispute Resolution SpecialistAbout the RoleAs a Dispute Resolution Specialist in the ANZ Customer Resolution, Remediation and Assurance Portfolio, you'll work in a small team providing specialist advice to internal and external dispute resolution caseworkers in relation to complex complaints with a key focus on scams.The role supports caseworkers in...

Hudson Australia is seeking a Complaints Resolution Specialist to join our team.Estimated Salary: $70,000 - $90,000 per annum.About the RoleWe are looking for an experienced professional to handle second-tier complaints and lawyer enquiries. The successful candidate will be responsible for liaising with relevant parties, reviewing available material, and...

About This RoleWe are seeking a skilled Dispute Resolution Specialist to join our ANZ Customer Resolution, Remediation and Assurance Portfolio in Melbourne.As a specialist in complex complaints, you will work closely with our team of experts to investigate and resolve disputes related to responsible lending, credit reporting, and scams.Your expertise will be...

About the RoleWe are seeking a Dispute Resolution Specialist to join our team at Flexhive in Melbourne CBD. As a Dispute Resolution Specialist, you will be responsible for handling enquiries received by consumers and lawyers and resolving consumer matter complaints.Key responsibilities will include:Dealing with second tier complaints and lawyer enquiries,...

Role OverviewAIG is seeking a skilled Complaints and Disputes Officer to join our team. As a key member of our Global Business Operations & IT team, you will play a critical role in managing complex and diverse complaint types, learning about AIG's business operations, and driving service excellence.Key ResponsibilitiesManage disputes from IDR to EDR,...

Job DescriptionHudson Australia is seeking a highly skilled Dispute Resolution Specialist to join our team in Melbourne CBD. As a key member of our regulatory agency, you will be responsible for handling enquiries received by consumers and lawyers, resolving consumer matter complaints, and providing exceptional customer service.The ideal candidate will have...

Job DescriptionThis job opportunity is inclusive of a casual loading of 25%.Hudson Australia seeks a Dispute Resolution Specialist to handle enquiries received by consumers and lawyers and resolve consumer matter complaints.Key responsibilities will include:Dealing with second-tier complaints and lawyer enquiries, particularly early closures and resolutions,...

Resolutions AdviserThis pay rate is inclusive of mandatory 25% casual loading. The hourly rate is between $60-$65 plus Super, dependent on experience.We are seeking a Resolutions Adviser to handle enquiries received by consumers and lawyers and resolve consumer matter complaints.Assignment duration is up to 6 months with an immediate start.Melbourne...

Hudson Australia seeks a highly skilled Senior Dispute Resolution Specialist to join their team in Melbourne CBD for an immediate start.Job DescriptionThis role is an excellent opportunity to work with a government regulatory agency, handling enquiries received by consumers and lawyers, and resolving consumer matter complaints. As a Senior Dispute Resolution...

About the RoleAs a Consumer Dispute Resolution Specialist, you will be responsible for handling enquiries received by consumers and lawyers, resolving consumer matter complaints, and providing guidance and advice based on our organisation's policies, procedures, guidelines, and relevant legislation.Key ResponsibilitiesDealing with second-tier complaints and...

Hudson Australia is seeking a Senior Dispute Resolution Specialist to join our team on a short-term assignment in Melbourne CBD.The successful candidate will be responsible for handling enquiries received by consumers and lawyers, resolving consumer matter complaints, and providing guidance and advice based on the organisation's policies and procedures.Key...

About the RoleAIG is seeking a Dispute Resolution Specialist to join our team in the Pacific region. This role will be responsible for managing disputes from IDR to EDR and drawing insights from cases to identify lessons learned.Key ResponsibilitiesReview, manage, and resolve disputes ranging from simple to complex in accordance with industry codes of...

Insurance Dispute Resolution SpecialistSuncorp Group seeks a highly skilled Insurance Dispute Resolution Specialist to join our External Customer Relations team. As a Senior External Dispute Resolution Officer, you will play a crucial role in managing insurance-related complaints lodged through external dispute resolution (EDR) schemes.About the RoleManage a...

Complaints Resolution SpecialistThe HiTech Group is seeking a skilled Complaints Resolution Specialist to join their team. As a Complaints Resolution Specialist, you will be responsible for assessing and monitoring complaints and other regulatory intelligence.Key Responsibilities:Manage and resolve a caseload of complaints reported, including assessing...

AIG is seeking a skilled Dispute Resolution Specialist to join its Pacific Insurance team. This exciting opportunity allows the successful candidate to further their career in complaints management and work with peers who have experience in this field.As a world leader in commercial and personal insurance solutions operating in over 70 countries and...

As a Complaints and Disputes Officer with AIG, you will play a vital role in reimagining the way we help customers manage risk. Your expertise in dispute resolution will be crucial in driving high-quality innovation and cost efficiency in all our processes, systems, and operations.You will be responsible for managing complex and diverse complaint types,...

AIG is a leading global insurance provider seeking a skilled Dispute Resolution Specialist to join our team in Pacific.We are committed to delivering exceptional customer experiences and fair outcomes. As a key member of our Compliance team, you will play a critical role in resolving complex disputes and ensuring regulatory compliance.The ideal candidate...

We are seeking a highly skilled Dispute Resolution Specialist to join our team in Pacific. As a key member of our Global Business Operations & IT team, you will play a vital role in identifying and driving high-quality innovation and cost efficiency in all our processes, systems, and operations.This exciting opportunity allows you to further your complaints...