Restaurant Operations Manager

1 month ago

Ringwood East, Victoria, Australia TGI Fridays Full time

Born in New York City, TGI FRIDAYS is the world's largest full-service casual dining restaurant group with nearly 1,000 restaurants across 61 countries.

Key Responsibilities:

  • Manage up to 30 staff members, including training, rostering, and on-shift management.
  • Oversee the Front of House operational aspects of the business.
  • Audit and adhere to OH&S and Food Hygiene procedures.
  • Identify opportunities to increase sales and revenue while controlling costs.
  • Promote superior service and quality to ensure exceptional guest experiences.
  • Maintain a positive work environment and lead by example as a senior restaurant leader.

About You:

  • Demonstrated experience in a high-volume restaurant environment.
  • Qualifications in Hospitality are preferred but not essential.
  • Proven management experience with outstanding leadership capability and customer service focus.
  • A can-do attitude with the ability to act efficiently and resiliently.
  • The drive to create a supportive culture that motivates and develops your team.
  • Ability to work productively during busy trading periods, including weeknights and weekends.

Compensation:

We offer a competitive salary range of approximately $60,000 - $80,000 per annum, depending on experience. Additionally, you will be invited to participate in our generous Management Incentive Scheme, which allows for uncapped profit share earning potential.

About Our Benefits:

  • A comprehensive 'Manager in Training' program to equip you with the tools needed to succeed.
  • Opportunity to manage a brand-new, highly regarded venue with a large team.
  • All necessary tools to run the business efficiently and effectively.
  • A large support team from Operations, Finance, IT, Marketing, Customer Service, Development, and People & Culture.

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