Dining Service Manager

2 days ago


Ringwood East, Victoria, Australia TGI Fridays Full time
About Us

TGI FRIDAYS, born in New York in 1965, is a world-renowned casual dining restaurant group with nearly 1,000 restaurants across 61 countries.

We are the pioneers of American-style dining, offering an exceptional experience to our guests. Our mission is to provide top-notch service, quality food, and a vibrant atmosphere that makes every guest feel like family.

Our Culture

We value passion, enthusiasm, and teamwork. Our team members are dedicated to delivering exceptional customer experiences, fostering a positive work environment, and promoting growth opportunities for all.

The Role

We are seeking a skilled Dining Service Manager to lead our team at Ringwood / Part Time location. As a key member of our management team, you will be responsible for ensuring seamless execution of daily operations, maintaining high standards of customer service, and driving sales growth.

Responsibilities
  • Develop and implement effective strategies to improve customer satisfaction and loyalty
  • Maintain accurate records of inventory, payroll, and other relevant data
  • Collaborate with kitchen staff to ensure timely delivery of high-quality food
  • Manage floor operations, including seating guests, serving drinks, and clearing tables
  • Recruit, train, and develop a high-performing team to achieve business objectives
  • Monitor and control costs to maintain profitability
Requirements

To be successful in this role, you must have:

  • Previous experience in a similar position or in the hospitality industry
  • Excellent leadership and communication skills
  • Ability to work under pressure and adapt to changing situations
  • Strong knowledge of wine, spirits, and beer (certification preferred)
  • A competitive remuneration package, estimated to be around $65,000 - $80,000 per year, depending on experience and qualifications
Benefits

We offer a range of benefits, including:

  • A comprehensive training program to support your career growth
  • Opportunities for professional development and certification
  • A fun and dynamic work environment with a strong focus on teamwork and camaraderie
  • A competitive salary and bonus structure
How to Apply

If you are a motivated and experienced leader who is passionate about delivering exceptional customer experiences, please submit your application now.



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