Administrative Service Coordinator

3 weeks ago


Melbourne, Victoria, Australia elle belle recruitment Full time

The Company Overview:

Our client is a leading player in the HVAC industry, rapidly expanding its presence and reputation. With a strong focus on exceptional service and a dynamic approach, they are seeking a skilled professional to join their administrative team.

Salary: $70,000 - $90,000 per annum

The Role:

This critical position involves providing administrative support, scheduling services, and managing day-to-day operations. If you have experience as a service technician and are looking to transition into an office-based role, this could be the perfect opportunity for you.

The Key Responsibilities:

  • Scheduling and Coordination: Collaborate with the Scheduler to schedule service requests, installations, maintenance, and repairs
  • Project Management Support: Maintain accurate records of all service jobs, warranties, and services
  • Administrative Support: Manage emails, lodge warranties, print orders, and perform general data entry
  • Communication: Develop and maintain strong relationships with customers
  • Problem-Solving: Utilize your field experience to anticipate potential issues and create proactive solutions to enhance efficiency

What We're Looking For:

  • Experience in Construction: Hands-on experience as a service technician with a strong understanding of construction workflows
  • Administrative Skills: Strong organizational skills and experience with documentation, filing, and record-keeping
  • Scheduling Expertise: Proven ability to manage and coordinate complex schedules in a fast-paced environment
  • Great Communicator: Excellent communication and interpersonal skills to keep all stakeholders aligned and informed

What You'll Gain:

  • The opportunity to transition into a new role while continuing to apply your valuable field experience
  • A supportive team environment where your skills and insights are valued
  • The chance to be part of a company that prioritizes efficiency, teamwork, and industry expertise


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