Customer Service Specialist

3 days ago


Brisbane, Queensland, Australia Woolworths Group Full time

Customer Service Specialist - Night Shift

We're looking for a motivated and customer-focused individual to join our team as a Customer Service Specialist - Night Shift. In this role, you will play a vital part in ensuring that our customers receive an exceptional shopping experience.

The successful candidate will work on a rotational basis across different shifts, including late evenings and Saturdays. As a key member of our store team, you will be responsible for maintaining a clean and safe store environment, restocking shelves, and assisting customers with their queries.

About the Role

This is a great opportunity for someone who is passionate about delivering excellent customer service and is looking to develop their skills in a dynamic retail environment. If you have a strong work ethic, are flexible, and enjoy working as part of a team, we encourage you to apply.

Key Responsibilities

  • Provide exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.
  • Maintain a high level of product knowledge, enabling you to effectively assist customers with their queries.
  • Restock shelves and maintain a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and deliver excellent customer experiences.

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary of $45,000 - $60,000 per annum, depending on experience.
  • Ongoing training and development opportunities to help you grow your career.
  • A fun and supportive work environment, where teamwork and collaboration are encouraged.
  • The opportunity to make a real difference in the lives of our customers.

About Us

The Woolworths Group is one of Australia's largest retailers, operating over 1,200 stores across the country. We're proud to offer a diverse range of products and services, including food, clothing, electronics, and more. Our mission is to provide exceptional customer experiences, while also making a positive impact on our communities.

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter outlining your relevant skills and experience.



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