Customer Service Specialist

2 weeks ago


Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full time

About the Role

We are seeking a skilled Customer Service Specialist to join our team at Bendigo and Adelaide Bank. As a Personal Banker, you will be responsible for delivering exceptional customer service and finding solutions to meet the needs of our customers.

About You

You will be a highly motivated and adaptable individual with extensive experience in customer service or sales. You will have a strong ability to build relationships and rapport with customers and colleagues, and be eager to understand and share what makes our bank different.

About Us

Bendigo and Adelaide Bank is a leading financial institution with a strong commitment to community and customer service. We are proud to be a part of the Bendigo and Adelaide Bank Group, with over 7,000 employees across Australia.

What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. You will be part of a team that is passionate about making a difference in the lives of our customers and communities.

Key Responsibilities

  • Deliver exceptional customer service and find solutions to meet the needs of our customers
  • Build relationships and rapport with customers and colleagues
  • Understand and share what makes our bank different
  • Work collaboratively as part of a team to achieve business objectives

Requirements

  • Extensive experience in customer service or sales
  • Strong ability to build relationships and rapport with customers and colleagues
  • Eagerness to understand and share what makes our bank different
  • Understanding of financials and business performance

Location

This role is located at Strathpine, with a 72.5 hour fortnightly roster, Monday to Friday.



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