Customer Service Specialist
2 weeks ago
About the Role
We are seeking a skilled Customer Service Specialist to join our team at Bendigo and Adelaide Bank. As a Personal Banker, you will be responsible for delivering exceptional customer service and finding solutions to meet the needs of our customers.
About You
You will be a highly motivated and adaptable individual with extensive experience in customer service or sales. You will have a strong ability to build relationships and rapport with customers and colleagues, and be eager to understand and share what makes our bank different.
About Us
Bendigo and Adelaide Bank is a leading financial institution with a strong commitment to community and customer service. We are proud to be a part of the Bendigo and Adelaide Bank Group, with over 7,000 employees across Australia.
What We Offer
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. You will be part of a team that is passionate about making a difference in the lives of our customers and communities.
Key Responsibilities
- Deliver exceptional customer service and find solutions to meet the needs of our customers
- Build relationships and rapport with customers and colleagues
- Understand and share what makes our bank different
- Work collaboratively as part of a team to achieve business objectives
Requirements
- Extensive experience in customer service or sales
- Strong ability to build relationships and rapport with customers and colleagues
- Eagerness to understand and share what makes our bank different
- Understanding of financials and business performance
Location
This role is located at Strathpine, with a 72.5 hour fortnightly roster, Monday to Friday.
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