Returns Specialist

1 day ago


Noosa North Shore, Queensland, Australia mme team Full time

About the Company

mme team is a leading eyewear brand dedicated to delivering exceptional customer experiences through innovative lens technology and high-quality products. Our company values excellence, customer satisfaction, and a supportive workplace where every team member is empowered to contribute.

About the Job

In this temporary customer service role with an option to go permanent, you will be responsible for handling enquiries regarding credit and returns. Your key responsibilities will include receiving and inspecting returned items, assessing product conditions, and analysing the reason for returns. You will also manage returns processing by cleaning and preparing merchandise, deciding on stock status for account credit, and accurately entering information into SAP to keep records up to date.

About You

We are looking for a detail-oriented professional with a strong commitment to exceptional customer service and a knack for problem-solving. Your background in customer support, inventory management, or returns processing has equipped you with the skills to inspect products thoroughly and enter data accurately. Experience with SAP is a plus, and your adaptability makes you the perfect fit to cross-train within the department as needed.


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