Seasonal Ikkari Specialist

**IKKARI**

Floating in the crystal waters of the Aegean Sea is the Greek island of Ikaria. A certified Blue Zone, its residents are among the world’s longest living population by virtue of their naturally foraged diet of native ingredients, relaxed pace, active lifestyle and holistic outlook towards their own wellbeing. A place of simplicity and serenity, it is the inspiration behind IKKARI.

IKKARI is a fusion of nature and innovation. We draw on ancient wisdom and modern methodology to deliver new solutions and rituals that enhance the lifestyle of time-sensitive people. Our philosophy of wellness is based on the harmonious synchronicity of your mind, body and spirit as one, focusing on elevating and connecting you to your highest state of being.

Fusing the fundamentals of health with the culture of self-care, IKKARI brings together a dynamic collection of Inner, Outer and Aura essentials: a modern-day apothecary encompassing a collection of skincare essentials, ingestible nutrients and a suite of sensorial aromatherapy tools for spiritual support.

**IKKARI SPACES** A holistic health destination honouring the idea of a traditional apothecary. Expect all of your senses to be activated: touch, scent, sight, sound - even taste.

Exclusively stocked in 16 AJE ATHLETICA stores dotted around the country - and a flagship in Noosa (the birthplace of IKKARI) coming soon, along with a Sydney experiential store, these spaces are a place for customers to explore, discover and share.

Our in-store offerings expand across personal, tailormade touches from one-on-one consultations to curating IKKARI prescriptions and protocols, working harmoniously with the design aesthetic.

**ABOUT THE ROLE**

We are seeking passionate and knowledgeable holistic beauty experts to join our esteemed brand over the peak trade season October-January. As a Seasonal IKKARI expert, you will be responsible for providing exceptional customer service, and building personalised rituals based on individual concerns, as well as driving sales and operational excellence. You will have the opportunity to engage with customers, and educate them on IKKARI’s skin and wellbeing rituals, to help them achieve their higher self.Your expertise in skincare and beauty, and ingestible beauty product trends will contribute to enhancing the overall customer experience and driving sales.

Our Ikkari Specialists are passionate about:

- Providing meticulous attention to detail and appreciation of how exact protocols serve to deliver a unique Ikkari experience
- Creating and maintain relationships to encourage repeat guests, building a solid return Guest
- Learning the IKKARI formulations and perform signature treatments / demonstrations to engage and educate
- Curating individual skin and wellness rituals for guests, based on their individual needs
- Growing brand awareness and engagement for IKKARI's mission and philosophy
- Achieving retail targets and KPI's and operational excellence

Customer Service:

- Greet customers with a friendly and approachable demeanor, creating a welcoming atmosphere.
- Provide personalized skin & well-being consultations to customers based on their individual needs and concerns.
- Offer professional product recommendations and educate customers on our brand philosophy ( Inner,Outer &Aura)
- Address customer inquiries, resolve complaints, and provide exceptional service throughout their shopping experience.

Product Promotion and Sales:

- Demonstrate in-depth knowledge of the IKKARI range including product ingredients, benefits, and usage guidelines.
- Ability to refine and curate rituals for guest
- Actively promote and upsell products to customers, highlighting their features and benefits.
- Meet or exceed individual and team sales targets by effectively communicating the value of our skincare products.
- Stay up to date with industry trends, new product launches, and competitor offerings.

Skincare Expertise:

- Continuously update and expand your knowledge of skincare science, ingredients, and industry developments.
- Conduct thorough research on new skincare trends, emerging technologies, and innovative ingredients.
- Provide accurate and trustworthy skincare advice, tailored to individual customer needs.

Visual Merchandising and Stock Management:

- Maintain an organized and visually appealing product display to attract customers.
- Ensure shelves and counters are fully stocked, with products neatly arranged and properly labeled.
- Monitor inventory levels and communicate restocking needs to the appropriate department.
- Participate in inventory management activities, including stock counts and reconciliations.

Training and Events:

- Participate in brand training programs to deepen product knowledge and stay informed about the latest skincare techniques and trends.
- Assist in organizing and executing promotional events, product launches, and workshops.

**QUALIFICATIONS**
- High school diploma or equivalent; addition