Customer Relations Manager

This role is responsible for managing customer complaints and providing support to internal stakeholders through guidance and mentoring. It oversees the complaint process and assists front-line agents while aiming to retain customers and safeguard Flight Centre Travel Group's reputation, with a focus on minimising revenue loss.This role is ideal for a...

This senior role is centered around overseeing the complaint process and maintaining customer satisfaction within Flight Centre Travel Group.Key Responsibilities:Customer FocusMaintain professional, honest, and personable communications with customersKeep the customer experience front of mindAdvocate for customer retention with stakeholders while confidently...

About the RoleWe are seeking a skilled Customer Relations Officer to join our team at Troocoo. As the first point of contact for customers, you will be responsible for managing a high volume of inbound calls and providing advice and resolutions to their enquiries and requests.Key ResponsibilitiesManaging a high volume of inbound calls within the contact...

This role involves managing customer complaints and offering support to internal stakeholders through guidance and mentoring. It oversees the complaint process and assists front-line agents while aiming to retain customers and safeguard Flight Centre Travel Group's reputation, with a focus on minimising revenue loss.This role is ideal for a seasoned...

About the RoleAs a Customer Relations Ambassador, you will play a vital part in engaging with both new and existing customers through various channels, including inbound and outbound calls and email inquiries.You will utilize a predictive dialer system to manage call campaigns successfully booking appointments for prospective clients seeking a complimentary...

About the RoleThe Customer Relations Officer will engage with both new and existing customers through various channels, including inbound and outbound calls and email inquiries. The primary objective is to successfully book appointments for prospective clients seeking a complimentary hearing check at Attune Hearing clinics across Australia.This role is...

About Attune HearingAt Attune Hearing, we're part of the Amplifon Group, a global network of hearing healthcare professionals. Our mission is to transform the way people experience hearing healthcare worldwide.The RoleWe're seeking a Customer Relations Officer to engage with customers through various channels, including inbound and outbound calls and email...

About Attune HearingAt Attune Hearing, we're dedicated to providing exceptional hearing healthcare services across Australia. As part of the Amplifon Group, we're proud to be part of a global network of professionals working together to transform the way hearing healthcare is perceived and experienced worldwide.The RoleWe're seeking a Customer Relations...

Customer Relations Officer - Business DevelopmentAt Amplifon, we're looking for a skilled Customer Relations Officer to join our team.The successful candidate will be responsible for engaging with customers through various channels, including inbound and outbound calls and email inquiries.Using a predictive dialer system, the Customer Relations Officer will...

Are you a customer-focused professional looking to make a meaningful impact in the retirement sector? We have an exciting opportunity for a Customer Relations Officer to join our Contact Centre team at RetireAustralia.About the RoleWe are seeking a highly skilled and experienced Customer Relations Officer to provide exceptional service to our enquiring...

Customer Relations Officer Role OverviewAt Amplifon, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Officer. This role is responsible for engaging with both new and existing customers through various channels, including inbound and outbound calls and email inquiries.Key ResponsibilitiesManage call...

About the RoleWe are seeking an accomplished ER Specialist to support the delivery of our employee relations strategy and ensure that all employee issues are managed in a fair and equitable manner.You will be responsible for providing strategic and operational ER/IR leadership, working closely with internal teams including people and culture business...

About the RoleThe Customer Relations Officer will be responsible for engaging with customers through various channels, including inbound and outbound calls and email inquiries. The primary objective is to successfully book appointments for prospective clients seeking a complimentary hearing check at Attune Hearing clinics across Australia.Key...

Job Description:We are seeking a Customer Relations Specialist to join our team in Brisbane, Australia. This is a rare opportunity to work with us and contribute to the success of our RetireAustralia Contact Centre.About the Role:This role involves providing a warm and valuable experience for enquiring customers, answering their questions, and promoting our...

Customer Relations Officer - Client Engagement SpecialistAt Amplifon, we're seeking a skilled Customer Relations Officer to join our team in Brisbane. As a client engagement specialist, you'll play a pivotal role in driving business growth by securing appointments for prospective clients.Key Responsibilities:Support the team in various tasks, working...

About the RoleWe are seeking a highly skilled Construction Labor Relations Manager to join our team. In this role, you will play a key part in ensuring positive labor relations on our construction projects.Key ResponsibilitiesInterpret and administer applicable labor union contracts, enforcing work rules and keeping abreast of labor laws and related...

Exciting Opportunity in Hearing HealthcareWe are seeking a highly motivated and results-driven Customer Relations Officer to join our team at Attune Hearing, an Amplifon brand.About the RoleThe primary objective of this role is to engage with both new and existing customers through various channels, including inbound and outbound calls and email inquiries....

About the Role:The Customer Relations Officer is a key member of our team, responsible for engaging with both new and existing customers through various channels, including inbound and outbound calls and email inquiries.Utilizing a predictive dialer system, the CRO will manage call campaigns to successfully book appointments for prospective clients seeking a...

About the RoleFisher & Paykel Customer Services Pty Ltd is a leading provider of appliance solutions, and we are seeking a skilled Appliance Service Technician to join our team covering Brisbane South.As a trusted and customer-focused professional, you will be responsible for delivering high-quality service repairs to our clients, ensuring their satisfaction...

About BHPWe are a global leader in the mining industry, with a strong commitment to safety, sustainability and employee well-being.At BHP, we offer a diverse and inclusive work environment with exciting career opportunities for professionals who share our values.The RoleAs a Manager of Employee Relations (Performance & Conduct), you will play a critical role...