Customer Banking Specialist

10 hours ago


Darwin, Northern Territory, Australia Jobs via eFinancialCareers Full time
Customer Banking Specialist Role

We are seeking a skilled Customer Banking Specialist to join our team in Darwin. As a key member of our Retail Banking Services team, you will play a critical role in delivering a seamless banking experience to our customers.

Key Responsibilities
  • Provide in-depth conversations with customers to understand their banking needs and preferences
  • Support customers with account maintenance, credit product applications, and financial health checks
  • Offer personalized solutions and education on our in-branch technology and digital banking options
  • Problem-solve and provide effective solutions while championing our risk-adverse culture
Requirements
  • Proven experience in customer-facing roles, preferably in financial services, retail, or hospitality
  • Excellent communication skills and ability to articulate financial terms clearly
  • Ability to work in a fast-paced, commercial environment and provide holistic solutions to customers
  • Genuine interest in building a career with CommBank and improving the financial wellbeing of our customers
What We Offer

As a Customer Banking Specialist, you will have access to extensive employee benefits, discounts, and a thorough training program to kickstart your banking career. You will be part of a collaborative and high-performing culture that values integrity, customer-centricity, and innovation.

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We encourage applications from Aboriginal and/or Torres Strait Islander people.



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