Customer Service Specialist
1 month ago
We are a team of dedicated professionals who strive to provide an exceptional shopping experience for our customers at Amart Furniture Australia.
The ideal candidate will be a strong team player with a passion for delivering outstanding customer service. They will be responsible for ensuring every customer leaves the store satisfied with their purchase, whether it's providing product information, finalizing sales or resolving any issues that may arise.
Key Responsibilities:
- Provide exceptional customer service and ensure every interaction is positive and memorable
- Finalize purchases and process transactions accurately and efficiently
- Assist customers with applications for finance and organize product deliveries as required
- Resolve customer complaints and concerns in a professional and courteous manner
About You:
- You will be a strong communicator with excellent interpersonal skills
- You will have a proven track record of working in the customer service industry and possess a strong background in administration
- You will be able to work effectively in a fast-paced environment and multitask with ease
- You will be able to build rapport with customers and colleagues alike, creating a positive and supportive team culture
- You will be able to communicate complex information clearly and concisely, both verbally and in writing
What You Will Get From Us:
- A competitive salary of $60,000 - $70,000 per annum, depending on experience
- Ongoing training and development opportunities to help you grow your career
- A dynamic and supportive work environment that encourages teamwork and collaboration
- Employee discounts across our in-store range, including furniture, bedding and outdoor products
- Recognition and rewards for outstanding performance and contributions to the team
As one of Australia's leading furniture retailers, we offer a unique opportunity to join a company that is passionate about helping Australians transform their homes. With over 70 retail stores across the nation, multiple Distribution Centres and a Brisbane-based Store Support Centre, we are committed to delivering exceptional customer experiences and driving business growth. If you're passionate about delivering outstanding customer service and want to be part of a dynamic team, we encourage you to submit your application now.
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