Customer Service and Support Specialist
4 weeks ago
We are seeking a highly motivated and customer-focused Customer Service and Support Specialist to join our team at BankSA's Tumby Bay branch.
This is a permanent part-time role, with hours of operation from 9.30am – 2.30pm on Mondays, Wednesdays, and Fridays. As the first point of contact for our customers, you will play a vital role in guiding them towards their financial goals, referring them to the right specialists, and addressing their general banking queries.
The ideal candidate will have numerical skills, proficiency in handling cash, and an ability to complete financial transactions with accuracy. Strong communication skills, both verbal and written, are essential, as you will need to clearly explain banking products and services to our customers.
You will work effectively with colleagues to support branch goals and deliver outstanding service. The successful candidate will be energetic, resilient, and possess a genuine passion for helping people. No prior banking experience is necessary; however, your vibrant personality, eagerness to learn, and commitment to delivering exceptional customer service are key qualities we seek.
In this role, you will receive comprehensive training on our banking products and services, as well as hands-on guidance and resources from our supportive team. We empower our employees to grow and advance their careers with us.
This is a fantastic opportunity to join a business that has been around for 200 years and is committed to creating better futures together. You will be part of a big, supportive team that values diversity and flexibility and champions inclusion.
We offer competitive remuneration and a great culture, including access to industry-recognised qualifications, online learning, training modules, and career planning tools. You will also enjoy generous paid and unpaid parental leave for your nominated primary and support carers.
We are an equal opportunity employer and invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.
Estimated salary: AU$ 55,000 - AU$ 70,000 per year, depending on experience.
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