Customer Service Liaison for Allied Health Clinics

2 weeks ago


Hervey Bay, Australia Sports and Spinal Physio Full time
Job Opportunity: Customer Service Liaison

We are seeking a highly skilled and enthusiastic Customer Service Liaison to join our Gold Coast allied health clinics in Robina, Broadbeach, and Runaway Bay.

About the Role

This is a casual position requiring 10-12 hours of work per week, Monday to Friday, including open/close shifts. As a Customer Service Liaison, you will be responsible for providing exceptional patient care and support to our front desk team.

Key Responsibilities
  • Patient Care: Demonstrate high levels of patient care and service skills, ensuring every individual receives excellent customer service.
  • Teamwork: Work collaboratively as an enthusiastic team player, supporting the day-to-day running of our allied health practices.
  • Administrative Tasks: Perform a range of office and administration responsibilities, including answering phones, scheduling bookings, processing payments, updating data, and general cleaning.
Requirements

To succeed in this role, you should possess:

  • A strong background in reception/administration, preferably within the medical/allied health sector.
  • Experience with Hi-caps, Excel, Medicare, and Practice Management Software (Gensolve preferred).
  • Excellent communication and interpersonal skills.
Benefits and Perks

We offer a competitive salary, benefits, and perks, including:

  • Training provided.
  • Opportunities for career development within our administration team.
  • Staff discount to access our entire range of services.
  • Group and team social events.
About Us

Sports & Spinal Physio has evolved into one of the leading Physiotherapy groups in South East QLD over the past 30+ years. We prioritize quality training, professional development, and creating a culture where people love coming to work.

We value Respect all, Be memorable, Collaborate and grow, Innovate for the future, AND show the love.



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