Customer Service Liaison for Allied Health Clinics
2 weeks ago
We are seeking a highly skilled and enthusiastic Customer Service Liaison to join our Gold Coast allied health clinics in Robina, Broadbeach, and Runaway Bay.
About the RoleThis is a casual position requiring 10-12 hours of work per week, Monday to Friday, including open/close shifts. As a Customer Service Liaison, you will be responsible for providing exceptional patient care and support to our front desk team.
Key Responsibilities- Patient Care: Demonstrate high levels of patient care and service skills, ensuring every individual receives excellent customer service.
- Teamwork: Work collaboratively as an enthusiastic team player, supporting the day-to-day running of our allied health practices.
- Administrative Tasks: Perform a range of office and administration responsibilities, including answering phones, scheduling bookings, processing payments, updating data, and general cleaning.
To succeed in this role, you should possess:
- A strong background in reception/administration, preferably within the medical/allied health sector.
- Experience with Hi-caps, Excel, Medicare, and Practice Management Software (Gensolve preferred).
- Excellent communication and interpersonal skills.
We offer a competitive salary, benefits, and perks, including:
- Training provided.
- Opportunities for career development within our administration team.
- Staff discount to access our entire range of services.
- Group and team social events.
Sports & Spinal Physio has evolved into one of the leading Physiotherapy groups in South East QLD over the past 30+ years. We prioritize quality training, professional development, and creating a culture where people love coming to work.
We value Respect all, Be memorable, Collaborate and grow, Innovate for the future, AND show the love.
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