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ServiceNow Platform Specialist

1 month ago

Brisbane, Queensland, Australia Lime Recruitment Full time

Lime Recruitment is partnering with a leading Queensland government department to find a highly skilled ServiceNow Platform Specialist. Based in Queensland and working from home, this role involves designing, developing, and delivering applications and customisations on the ServiceNow platform.

The ideal candidate will have expertise in data integrations, management, and quality assurance within the ServiceNow environment. They will be responsible for building out platform capabilities aligned with the organisation's strategic objectives and future capability roadmaps.

This role requires:

  • Resolving technical escalations, including responding to defects and participating in process workshops
  • Providing general administration and maintenance of the ServiceNow platform and associated applications
  • Developing, building, and deploying catalog items and associated flows/workflows as required
  • Maintaining awareness of cyber security and collaborating with the Cyber and Information Security Team to ensure instance security posture
  • Identifying opportunities to improve efficiency and configuring the platform to achieve measurable operational benefits
  • Collaborating with IT and business partners to configure and improve core platform capabilities in accordance with IT best practices

You will need:

  • Tertiary qualification in information technology and/or a related field, ITIL certification (minimum v3)
  • ServiceNow Certified System Administrator certification (essential)
  • Minimum 3 years' experience in a ServiceNow administration or development role
  • Proven ability with ServiceNow incident, change, problem, request, CMDB, and knowledge management applications
  • Exceptional planning, problem-solving, collaboration, and communication skills

The successful candidate can expect a competitive salary of approximately $110,000 - $140,000 per annum, depending on experience. As a Queensland-based agency, we offer personalised service and are a Tier 1 supplier to the Queensland Government. Apply now to take advantage of this exciting opportunity.