Dedicated Client Liaison Professional
3 weeks ago
Thriving Law Firm Seeks Enthusiastic Client Service Expert
Award-Winning Multi-Disciplinary Firm Offers Exciting Opportunity for Growth and Development
Overview
We are a highly respected, multi-award winning modern law firm undergoing exponential growth. Our unique culture values and rewards exceptional talent.
About the Role
We are seeking an experienced Client Liaison Professional to join our New Client Enquiries team. As a key member of the team, you will be the first point of contact for new clients, providing initial support and guidance.
Your responsibilities will include:
- Initial 'fact-find' to understand client needs
- Providing information and answering queries
- Allocating solicitors to best suit client needs
- Coordinating client-solicitor meetings
- Occasional administration support to lawyers
About You
We are looking for someone with:
- Minimum 18 months experience in a busy phone-based customer service role
- Exceptional people skills and customer-service expertise
- Clear communication and warm professional phone manner
- Strong Microsoft Office skills and fast typing/data entry speed (minimum 55-60wpm)
- Keen interest in the legal industry and desire to progress your career with a top law firm
What We Offer
Our competitive salary range is $45,000-$70,000, depending on experience. You will enjoy a dynamic and supportive work environment, opportunities for growth and development, and a generous compensation package.
As a valued member of our team, you can expect:
- A bright future with a thriving and growing law firm
- Heaps of variety and interesting cases to stretch and grow yourself
- All training provided and ongoing career development
- A people-focused culture where clients and staff are treated like family
- A supportive, encouraging team environment
- Caring and generous leadership that values and rewards high performers
Join Our Team
We look forward to hearing from you if you have what it takes to thrive in this exciting role. Please apply now and take the first step towards a rewarding career with our award-winning law firm.
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