Professional Liaison Coordinator
2 days ago
Altius Group Executive Health Solutions is a leading provider of corporate health programs throughout Australia. Our team is dedicated to delivering exceptional results and fostering a supportive environment for our clients.
Job SummaryWe are seeking a full-time Client Service Liaison/Administrator to work in our Health Assessment Centre located in Darlinghurst. As a key member of our team, you will be responsible for coordinating appointments, providing excellent customer service, and ensuring seamless communication with clients and healthcare professionals.
Main Responsibilities- Coordinate and book appointments for corporate and private clients, adhering to Key Performance Indicators (KPIs).
- Deliver a welcoming and supportive experience for clients during their clinic visits.
- Welcome clients with a light breakfast before their assessments, creating a positive atmosphere and ensuring the space remains tidy.
- Perform general office administration tasks, including invoicing and record-keeping.
- Handle incoming phone calls and respond to client inquiries in a timely and professional manner.
- Act as a liaison between clients, doctors, and other healthcare professionals, facilitating effective communication.
- Organize and manage the filing and screening of medical records, maintaining confidentiality and accuracy.
- Monitor and facilitate the timely completion of client medical reports.
- Support the Manager with various tasks as needed, contributing to the success of the team.
In exchange for your skills and dedication, we offer a competitive salary of AUD $60,000 - $70,000 per annum, depending on experience.
You will also enjoy:
- A dynamic and fast-paced work environment that fosters growth and learning opportunities.
- An annual educational allowance to support your professional development.
- The chance to work in a close-knit team where everyone supports each other.
- Bonus payments when you and your team hit your KPIs – we reward hard work and commitment.
- A fun and positive workplace culture that promotes social events and team building activities.
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