Client Solutions Liaison

3 weeks ago


Sydney, New South Wales, Australia Impel Management Full time

At Impel Management, we're seeking a skilled Client Solutions Liaison to join our team. As a key member of our client-facing team, you'll be responsible for managing client relationships and overseeing the development of custom product designs that align with our mission of sustainability.

Key Responsibilities:

  • Collaborate with clients to understand their unique needs and develop tailored solutions
  • Manage and nurture client relationships to ensure high levels of satisfaction and engagement
  • Work closely with our design and production teams to develop custom, sustainable solutions for each client
  • Oversee the end-to-end process for custom orders, ensuring deadlines and quality standards are met
  • Proactively resolve any client issues and ensure seamless project execution

Requirements:

  • Strong account management or client services experience
  • Excellent communication and interpersonal skills, with a client-first mindset
  • Ability to manage multiple projects and deadlines with keen attention to detail
  • A passion for sustainability and environmentally friendly practices
  • Creative problem-solving skills and the ability to translate client needs into effective solutions


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