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Administrative Officer

2 months ago


Bentleigh East, Victoria, Australia Monash Health Full time
About the Role

We are seeking an experienced and skilled Administrative Officer to join our team at Monash Health. As a key member of our patient-focused team, you will contribute to the delivery of high-quality patient care while ensuring compliance with Department of Health and Human Services mandates.

Key Responsibilities
  • Respond to incoming calls and emails in a timely and professional manner
  • Process referrals and schedule appointments efficiently
  • Manage wait list referrals and maintain accurate records
  • Attend clinic and provide administrative support as required
  • Perform data entry and maintain accurate records
Requirements
  • Excellent communication and customer service skills
  • Intermediate computer skills and ability to learn new software packages
  • Knowledge of iPM or similar patient management systems
  • Ability to adapt in a changing environment and meet demands
  • Flexible approach to staggered start and finish times
What We Offer
  • Competitive salary and benefits package
  • Access to Monash Health in-house learning portals for professional development
  • Opportunities for career growth and advancement
  • Collaborative and supportive work environment

We are committed to providing a safe and inclusive work environment that values diversity and promotes equal employment opportunities. If you are a motivated and experienced Administrative Officer looking for a new challenge, please apply today.