Administrative Officer
17 hours ago
About the Role
Monash Health is seeking an experienced healthcare administrator to join our patient-focused team. The successful candidate will contribute to patient care while ensuring Department of Health and Human Services mandates are met.
Key Responsibilities
- Respond to incoming calls and emails, process referrals, schedule appointments, and manage wait list referrals.
- Attend clinic and perform data entry tasks.
- Provide excellent communication and customer service skills.
Requirements
- General clerical and/or administrative skills.
- Medical terminology knowledge.
- Excellent computer skills and a willingness to learn new software packages.
- Knowledge of iPM or similar patient management systems.
- Able to adapt in a changing environment to meet demands.
- Friendly and helpful customer service and communication skills.
- Proven organisational skills and ability to work autonomously.
- Demonstrable ability to manage a range of administration responsibilities across multiple areas.
- A quality focus while ensuring work is completed within required timeframes.
About Monash Health
Monash Health is a connected team with strong shared values and an unwavering commitment to excellence. We offer a range of benefits, including access to in-house learning portals, avenues for leadership and project management development, mentorship, and career guidance.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information, including how to apply and probity check requirements, please click here for the 'Application Guide'.
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