Customer Service Representative

3 weeks ago


Manly West, Queensland, Australia Guzman Y Gomez Full time
Job Overview

Guzman y Gomez is seeking a Customer Service Representative to join our team in Manly, Australia.

About the Role

We are looking for a passionate and enthusiastic individual who is dedicated to delivering exceptional customer experiences. As a vital member of our team, you will play a crucial role in ensuring that every guest leaves with a positive impression of our brand.

Key Responsibilities
  • Customer Service: Provide warm and friendly service to all guests, ensuring a positive dining experience.
  • Order Taking and Processing: Take and process customer orders accurately and efficiently.
  • Food Preparation: Prepare a variety of menu items, including crafting burritos and other specialties.
  • Cleanliness and Hygiene: Maintain cleanliness and hygiene standards in all areas of the restaurant.
  • Inventory Management: Restock supplies and ingredients as needed.
  • Team Collaboration: Collaborate with team members to ensure smooth operations during peak hours.
  • Cash Handling: Handle cash and card transactions with precision.
  • Basic Food Preparation: Assist with basic food preparation tasks.
Requirements
  • Excellent Customer Service Skills: Excellent customer service skills with a friendly and approachable demeanor.
  • Fitness Level: Physical stamina to stand for extended periods and lift moderate weights.
  • Availability: Flexibility to work various shifts, including evenings and weekends.
  • Education and Experience: Previous experience in food service or hospitality is a plus, but not required.
Benefits
  • Competitive Salary: $65,000 per annum (based on 38 hours/week).
  • Staff Discounts: Enjoy discounts on meals and merchandise.
  • Award-Winning Culture: Work in a dynamic and supportive environment with a focus on employee well-being.

We offer a competitive salary of $65,000 per annum (based on 38 hours/week) and a range of benefits including staff discounts and an award-winning culture.



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