Customer Service Team Lead
2 days ago
We are seeking a highly motivated and experienced Customer Service Team Lead to join our team at Manly Bowling Club.
This is an exciting opportunity for a customer-focused individual to lead and manage our customer service operations, ensuring exceptional customer experiences and driving business growth.
Key Responsibilities:- Lead and develop a high-performing customer service team to deliver outstanding customer experiences
- Develop and implement customer service strategies to drive business growth and improve customer satisfaction
- Ensure compliance with regulatory requirements, including the Registered Clubs Act, Liquor Act, Food Act, RSA, RCG, HACCP, and Gaming Regulations
- Collaborate with stakeholders to ensure smooth day-to-day operations and achieve business objectives
- Minimum 3 years of experience in a similar role, preferably in the hospitality industry
- Holding a current NSW RSA & RCG competency certificate
- Certificate IV in Hospitality or equivalent (desired)
- Strong understanding of the Registered Clubs Act, Liquor Act, Food Act, RSA, RCG, HACCP, and Gaming Regulations
- Proven track record of delivering exceptional customer service and leading high-performing teams
- A competitive salary package, estimated at $80,000 - $100,000 per annum, depending on experience
- The opportunity to work in a dynamic and growing organization with a strong commitment to customer satisfaction and employee development
- A supportive and inclusive team culture, with opportunities for professional growth and development
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Customer Service Lead
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Food Service Team Lead
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Customer Service Operations Manager
2 weeks ago
Manly West, Queensland, Australia Manly Bowling Club Full time{"ABOUT THE ROLE":{"title":"About the Role","text":"We are currently seeking a motivated and enthusiastic Customer Service Supervisor who is eager to take their career to the next level and oversee operations across our venue, Manly Bowling Club, on a permanent part-time basis. As a Customer Service Supervisor, you will be responsible for overseeing all...
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Customer Service Representative
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Customer Service Operations Manager
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