Exceptional Claims Professional Wanted

3 days ago


Melbourne, Victoria, Australia beBeeClaims Full time $80,000 - $99,000

**Case Manager Opportunity**

We are seeking a skilled professional to guide injured workers through the recovery process.

This is an exciting opportunity for someone who is passionate about making a positive impact on people's lives. As a Case Manager, you'll be part of a dynamic team that works together to redefine the boundaries of excellence in claims management.

In this role, you'll be responsible for managing and processing claims, reviewing requests for medical treatment, and ensuring accurate documentation for weekly wage payments. You'll also provide exceptional customer service to clients and employers, responding to queries and resolving issues promptly.

  • You will work closely with injured workers, employers, and healthcare providers to ensure seamless claim processing.
  • You will be responsible for reviewing and approving requests for medical treatment, ensuring timely and accurate reimbursement of costs.
  • You will maintain accurate records and documentation, utilizing claims management systems and databases to track information.

Key Responsibilities:

* Manage and process claims for injured workers
* Review requests for medical treatment and ensure accurate documentation
* Provide exceptional customer service to clients and employers
* Maintain accurate records and documentation using claims management systems and databases

Required Skills and Qualifications:

* Strong communication and interpersonal skills
* Previous experience in a customer service-based role, particularly in fields related to employment services, rehabilitation, or health & safety
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong organizational skills and attention to detail

Benefits:

* Competitive salary package
* Flexible work arrangements
* Paid parental leave and reproductive leave
* Friendly, collaborative working environment

Join Our Team:

If you're passionate about helping others and thrive in a fast-paced environment, we encourage you to apply.


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