Desktop Support Specialist

14 hours ago

Brisbane, Queensland, Australia beBeeSpecialist Full time $80,000 - $90,000

Work with a dynamic team to deliver top-notch technical support for end-users, resolving issues and improving services across the organization.

Key Responsibilities:

  • Provide expert-level technical assistance for PCs, laptops, peripherals, and Windows desktop environments.
  • Troubleshoot and resolve issues with common applications like Microsoft Office, Edge/Chrome, and productivity tools.
  • Deliver exceptional customer service and stakeholder engagement in line with IT service management principles and agreed service levels.
  • Collaborate with cross-functional teams and contribute subject matter expertise in desktop support.
  • Update and maintain work instructions, processes, and documentation to ensure accuracy and relevancy.
  • Support incident, problem, and service fulfillment management while driving continuous improvement initiatives.
  • Stay up-to-date with new technologies in a fast-changing environment.

Requirements:

  • Demonstrated experience in a Desktop Support or End-User Support role.
  • Strong technical knowledge of Windows desktop operating systems, MS Office suite, and standard business applications.
  • Proven ability to interpret and apply IT policies, principles, processes, and procedures.
  • High-level communication skills with the ability to work effectively across teams and directly with end-users.
  • Strong customer-centric mindset with a focus on delivering value through digital services.
  • Experience creating or updating work instructions/processes and assisting with team training.
  • Ability to prioritize and execute service improvements aligned with business priorities.
  • A collaborative, proactive, and adaptable approach with the ability to work both independently and as part of a team

Benefits:

  • Opportunity to be part of a high-performing, future-focused team.
  • Work on meaningful initiatives that directly enhance the end-user digital experience.
  • Be empowered to contribute to continuous service improvement.

  • Desktop Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeTechnical Full time $90,000 - $120,000

    Job Title:Desktop Support SpecialistAbout the Role:This position involves providing technical assistance and support to end-users within our desktop computing environment.The Desktop Support Specialist will be responsible for troubleshooting hardware and software issues, coordinating activities, and ensuring optimal service delivery.Main...

  • Desktop Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeTechnical Full time $100,000 - $120,000

    We are seeking an experienced technical professional to join our team as a Desktop Support Specialist. About the Role:The successful candidate will provide expert-level technical support for MS Desktop products, MacOS, and iOS.This role is ideal for someone with prior experience in resolving technical issues via telephone support and face-to-face...

  • Desktop Support Specialist

    3 days ago

    Brisbane, Queensland, Australia beBeeSupport Full time $80,000 - $90,000

    **Job Summary**We are seeking a highly skilled Desktop Support Specialist to join our team. In this role, you will provide technical support for PCs, laptops, and end-user devices.Main Responsibilities:Troubleshoot and resolve issues with Windows desktop environments, Microsoft Office, and other common applications.Deliver excellent customer service and...

  • Desktop Support Specialist

    2 hours ago

    Brisbane, Queensland, Australia beBeeSupport Full time $80,000 - $120,000

    Job Summary:EIL Global is seeking an experienced Desktop Support Specialist to provide technical assistance and troubleshooting services to clients.Key Responsibilities:- Provide on-site support for desktop and network issues, ensuring IT infrastructure meets client standards.- Act as the first point of contact for IT concerns, offering expert advice and...

  • Desktop Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeSupport Full time $55,000 - $70,000

    Job Opportunity: Desktop Support ProfessionalWe are seeking a motivated and skilled IT professional to fill the role of Desktop Support Specialist. As an integral member of our team, you will be responsible for delivering exceptional desktop support services.Main Responsibilities:Provide timely and effective first-level support to end-users.Maintain and...

  • Senior Desktop Support Specialist

    3 days ago

    Brisbane, Queensland, Australia beBeeDesktop Full time $90,000 - $120,000

    Job Title: Senior Desktop Support Specialist We are seeking a skilled and experienced Desktop Support Specialist to join our team. This role involves providing on-site support for desktop and network issues, ensuring IT infrastructure meets client standards. Responsibilities:Provide on-site support for desktop and network issuesAct as the first point of...

  • Desktop Support Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeCitrix Full time $80,000 - $120,000

    Job DescriptionWe are seeking an experienced Desktop Support Specialist to join our team. In this role, you will be responsible for providing technical support and troubleshooting for our Citrix Virtual Apps & Desktops (CVAD) environment. You will work closely with our infrastructure team to build expertise in virtualization and centralized application...

  • Desktop Support Specialist

    2 days ago

    Brisbane, Queensland, Australia beBeeSupport Full time $90,000 - $120,000

    Job DescriptionWe are seeking a skilled Desktop Support Specialist to join our Information Technology team. The successful candidate will be responsible for ensuring the smooth operation of our company systems and networks, with a focus on providing excellent customer service to employees.Main Responsibilities:Perform intermediate to advanced desktop...

  • Desktop Support Specialist

    3 days ago

    Brisbane, Queensland, Australia beBeeSupport Full time $68,578 - $71,415

    Job OpportunityWe are seeking a highly skilled Desktop Support Specialist to join our dynamic team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.About the Role:You will work closely with our teams to resolve complex technical issues and deploy new technology solutions to client...

  • Desktop Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeSupport Full time $90,000 - $120,000

    We are seeking a skilled Desktop Support Specialist to join our team in Brisbane.Key Responsibilities:Provide prompt and efficient desktop support services to end users, minimizing downtime and disruption.Conduct system diagnostics and troubleshoot hardware/software issues, resolving problems promptly to maintain system functionality.Manage active directory...