Desktop Support Specialist

2 days ago

Brisbane, Queensland, Australia beBeeSupport Full time $90,000 - $120,000

We are seeking a skilled Desktop Support Specialist to join our team in Brisbane.

Key Responsibilities:
  • Provide prompt and efficient desktop support services to end users, minimizing downtime and disruption.
  • Conduct system diagnostics and troubleshoot hardware/software issues, resolving problems promptly to maintain system functionality.
  • Manage active directory operations, including user management and permission setup.
  • Troubleshoot network connectivity issues and ensure seamless networking and communication in the organization.
  • Perform hardware diagnostics and repairs to address device malfunctions and maintain equipment efficiency.
Required Skills:
  • Windows OS troubleshooting with extensive experience in handling system issues.
  • Active directory management, including adding and removing users, managing permissions, and directory structuring effectively.
  • Microsoft Office 365 support, including installations, updates, and troubleshooting for end users.
  • Remote desktop tools to provide offsite support to users, resolving issues efficiently and effectively.
  • Network connectivity troubleshooting, ensuring seamless networking and communication in the organization.
  • Hardware diagnostics and repairs, addressing various device malfunctions and maintaining equipment efficiency.
  • Asset management, including tracking and management of IT assets to optimize resource utilization.
  • Imaging and reimaging, simplifying setup processes for end-user devices and maintaining system integrity.

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