Claims Portfolio Manager

5 hours ago

Sydney, New South Wales, Australia beBeeClaimsPortfolioManager Full time $98,765 - $123,456

Job Title: Claims Portfolio Manager

About the Role:

We are seeking a highly skilled and experienced Claims Portfolio Manager to join our team. As a Claims Portfolio Manager, you will be responsible for managing claim work items within agreed Service Level Agreements (SLAs) and communicating any potential SLA risks ahead of time to facilitate corrective action.

  • Key Responsibilities:
  • Ensure claim work items are completed within agreed SLAs and communicate any potential SLA risks ahead of time for corrective action to take place.
  • Manage claims effectively, ensuring timely resolution and minimizing the risk of claims becoming complex or escalated.
  • Perform quality assurance tasks and conduct end-to-end claim reviews to ensure proficient and accurate case management within the team.
  • Take ownership of providing coaching to administrators to address any identified quality gaps.
  • Risk Management: Ensure incidents are reported within SLA timeframes to your leader and when requested assist with incident remediation.
  • Complex Enquiries: Take ownership of complex enquiries raised both internally and externally (client and/or insurer), ensuring they are answered within agreed SLAs.
  • Standard Operating Procedures (SOPs): Provide subject matter expert (SME) input for SOPs and ensure all SOP actions are completed within agreed timeframes.
  • Complaint Management: When requested, provide support in complaint management activities with internal and external stakeholders related to Insurance Claims and RG271.
  • Training and Development: Collaborate with our training and development team to facilitate and/or support training sessions for the claims administration team.

About You:

To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. You should also have a strong understanding of insurance claims and regulatory requirements, as well as experience in quality assurance and process improvement.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement. If you are a motivated and experienced Claims Portfolio Manager looking for a new challenge, please apply today.

  • Claims Portfolio Manager

    4 days ago

    Sydney, New South Wales, Australia beBeeConsultant Full time $90,000 - $120,000

    We are seeking a Claims Consultant to join our Motor team. The successful candidate will manage a large portfolio of differentiating claims in a fast-paced claims environment.Key responsibilities include dealing directly with Third Parties, Loss Adjusters, NSW Government Agencies and providing support to all members of staff while focusing on building strong...

  • Claims Portfolio Manager

    6 hours ago

    Sydney, New South Wales, Australia beBeeCompensation Full time $80,000 - $120,000

    Job Description:A Claims Consultant manages a portfolio of claims for customers who have sustained a physical or psychological injury due to a motor accident.The successful candidate will be responsible for analysing various sources of information to determine the cause of the accident and the extent of the injuries.Key Responsibilities:Manage a portfolio of...

  • Claims Portfolio Manager

    1 day ago

    Sydney, New South Wales, Australia beBeeClaims Full time $85,000 - $100,000

    Empowering Individuals through Claims SupportJob Summary:We are seeking an experienced and skilled professional to manage a portfolio of Personal Injury Commercial Claims, ensuring injured workers receive their correct entitlements.The successful candidate will be responsible for obtaining and meticulously reviewing medical, financial, investigative, and...

  • Claims Portfolio Manager

    4 days ago

    Sydney, New South Wales, Australia beBeeConsultant Full time

    OverviewManage a diverse portfolio of motor claims in a fast-paced environment.Deal with third parties, loss adjusters, and government agencies.Build strong client relationships and adhere to our values.Key ResponsibilitiesEnd-to-end motor claims management.Raise payments and settle claims according to company guidelines.Meet monthly productivity levels as...

  • Claims Portfolio Manager

    4 days ago

    Sydney, New South Wales, Australia beBeeClaimsManager Full time

    About this roleWe're seeking a skilled professional to manage a diverse portfolio of life, disability, and income protection claims. You'll be responsible for providing expert advice, investigating and assessing claims, and coaching our team to develop their skills.Key Responsibilities:Manage complex claims and implement proactive strategies to benefit both...

  • Claims Portfolio Manager

    9 hours ago

    Sydney, New South Wales, Australia beBeeFinancial Full time $100,000 - $140,000

    Job SummaryThis position involves managing a diverse portfolio of complex Financial Lines claims to deliver exceptional results. The successful candidate will work closely with a team of experienced claims professionals to achieve cost-effective and timely outcomes.Key ResponsibilitiesManage a diverse portfolio of Financial Lines claims from start to finish,...

  • Claims Portfolio Coordinator

    4 days ago

    Sydney, New South Wales, Australia beBeeCase Full time $100,000 - $120,000

    \GROW Inc is a dynamic and innovative company changing the game in the Superannuation and Managed Funds industry. Founded in 2016, they're disrupting traditional administration platforms with Distributed Ledger Technology (DLT) platforms.\Our mission is to enhance the financial wellbeing of Australians by making super more timely and information more...

  • Portfolio Manager

    2 days ago

    Sydney, New South Wales, Australia beBeeInsurance Full time $80,000

    About the RoleWe are seeking an experienced professional to manage a portfolio of clients, ensuring their insurance and risk management needs are fully met.This is a unique opportunity for someone who thrives in a fast-paced environment, working with top-tier mentors to drive business growth and develop close relationships with key stakeholders.Portfolio...

  • Insurance Portfolio Manager

    3 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $80,000

    Job Title: Client ManagerThe role of a Client Manager involves managing a portfolio of clients and ensuring their insurance and risk management needs are met. This includes delivering exceptional customer service, identifying business opportunities, building relationships with key stakeholders, and providing personalized advice to clients on all matters...

  • Claims Management Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeeLiability Full time $120,000 - $140,000

    Liability Claims Manager Job DescriptionThis role involves managing end-to-end personal injury and property liability claims, ensuring compliance with legislative requirements to achieve targeted objectives.The Liability Claims Manager will play a pivotal role in the team's success by proactively supporting our claims philosophy and strategy.Proactive...