Account Director
7 days ago
We are seeking an experienced Account Director to join our Asia Tech x Singapore team.
This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on the growth trajectory of the event.
Our ambition is to make Asia Tech x Singapore the region's best large-scale tech event by 2025.
If you have big ambition and think you can help us realise this vision, we want to hear from you.
Key Responsibilities- Delivering an exceptional experience for Asia Tech x Singapore partners, sponsors, and exhibitors
- Full customer account management, including negotiating contracts and agreements to maximise profit
- Operating as the lead point of contact for any and all matters specific to your accounts
- Building and maintaining strong, lasting customer relationships
- Building and executing a retention and new business development strategy to grow and expand within new and existing customers, including upselling and cross-selling
- Achieving revenue targets, proactively responding to inbound enquiries and self-generated leads based on a deep market and product understanding
- Accurately positioning ATx's products, solutions, and services as a solution for the market and business challenges that meet the customers' needs
- Reporting using all data sources, accurate forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities
- Managing projects and engaging in project management duties within customer relationships, working to carry out and deliver customer goals while meeting company goals
- Coordinating with colleagues working on the same account to ensure consistent service
- Service multiple clients concurrently, meeting and exceeding deadlines
- Keeping customer information/records up to date such as interactions, transactions, account plans, and record on Salesforce
- Building a social media presence through social selling
- Liaising with colleagues to keep your knowledge of new and existing products, services, and solutions up to date
- Proactively developing yourself, keeping abreast of the changing landscape and having a personal development plan utilising the Sales Excellence competencies
- Keeping up to date with current market conditions and competitors' products
- Attending key Informa and industry-related competitor events
- Representing the brand as a champion leading from the front
- Working on projects across the business as and when required
- Experience in successfully exceeding targets for large-scale, multi-track events in a fast-paced commercially-focused organisation
- Commercially astute with proven experience as a practical deliverer
- Demonstrable experience of the ability to forge positive relationships with clients
- Growing key accounts and acquiring new business, consultatively selling across high-value event sponsorship, traditional media, and new digital opportunities, handling multiple complex proposals
- Undertaking mapping and analysis exercises on both product and client base, and competitor landscape, using analytical skill to review data, draw conclusions and actionable takeaways
- Skilled at building rapport, opening doors, and understanding business requirements of senior decision-makers at companies of all sizes
- Exceptional communicator both verbal and written, and adept at creating and delivering presentations
- Advanced knowledge of Salesforce or other CRM to manage and forecast sales opportunities
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