Operations Director

4 days ago

City of Wyndham, Australia Little Stars Holdings Pty Ltd Full time

Early Childhood Education and Care Services

Little Stars Holdings Pty Ltd is a leading provider of early childhood education and care services, rapidly expanding across Victoria. Our commitment to excellence and nurturing environments has fuelled our growth, and we are now seeking a dynamic Operations Director to elevate our success to new heights.

About the Role:

We are in search of an experienced Operations Director who excels in leading multi-site operations. This role is perfect for a strategic thinker with a proven track record in managing and developing teams, enhancing operational efficiency, and driving business growth. You will play a crucial role in overseeing our portfolio of centers in the North-West, ensuring they meet their Key Performance Indicators (KPIs) and embody the values of Little Stars.

Key Responsibilities:

  • Field Leadership: Conduct regular site visits to Melton, Sunbury, Mill Park, and Shepperton to perform administrative tasks and lead effective meetings with Centre Directors and Kinder Teachers.
  • Maximise Profitability: Drive high occupancy rates and efficient labour management to boost profitability.
  • Lead and Inspire: Motivate and mentor Centre Directors and their teams, fostering a positive and high-performing work environment.
  • Cultivate Culture: Promote a culture of recognition, teamwork, achievement, and diversity.
  • Human Resources Management: Oversee HR functions including hiring, training, and managing team turnover.
  • Complaint Resolution: Address and resolve escalated complaints from families swiftly and effectively.
  • Financial Oversight: Ensure accurate and up-to-date financial accounts, manage debts, and liaise with contractors, finance, payroll, and marketing teams.
  • Marketing Coordination: Oversee marketing activities in collaboration with Centre Directors and our marketing agency.
  • Regulatory Compliance: Coordinate with government entities in line with prior approval from your supervisor.

Ideal Candidate:

  • Multi-Site Management Experience: Proven success in managing multiple locations with a strong track record of achieving results. Minimum 2 years of experience.
  • Financial Acumen: Ability to read and interpret Profit and Loss reports and demonstrate sound financial decision-making.
  • Proactive and Independent: A can-do attitude with a willingness to challenge the status quo, use initiative, and work independently with urgency.
  • Organised Leader: Exceptional organisational skills with a focus on developing and achieving results through people.

Benefits:

  • Attractive Salary Package: Competitive and negotiable based on experience.
  • Company Resources: Essential tools to support your role.
  • Career Progression: Opportunities for professional growth and advancement.
  • CCS Gap Fee Discount: Enjoy a 95% discount.
  • Incentive Plan: Performance-based rewards.

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