Administrative Team Lead

5 days ago

Logan Central, Queensland, Australia beBeeClerical Full time $60,000 - $102,000

Job Overview:

The role of a Head Medical Receptionist/Clerical In Charge is to lead and manage a team of administrative staff, providing a positive and inclusive work environment. This full-time position involves training, mentoring, and developing staff, overseeing daily reception operations, and delivering high-quality customer service and patient care.

Key Responsibilities:
  • Lead and manage the administration team by setting goals, objectives, and performance expectations
  • Train, mentor, and develop staff to enhance their skills and knowledge
  • Foster a positive and inclusive workplace culture that promotes teamwork and collaboration
  • Oversee daily reception operations, including clerical duties, to ensure efficient workflow
  • Deliver high-quality customer service and patient care by responding to inquiries, resolving issues, and providing support
  • Manage patient records, Medicare billing, and banking with accuracy and attention to detail
  • Collaborate with the site leadership team to support patients, staff, and radiologists in achieving business objectives
Requirements:

To be successful in this role, you will need excellent leadership, communication, and organizational skills. You should have experience in a medical administration environment and possess a strong understanding of patient confidentiality and data protection.

A bachelor's degree in a related field, such as business administration or healthcare management, is preferred. Additionally, you should have proficiency in Microsoft Office and other software applications commonly used in office environments.

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