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Medical Administrative Assistant
4 weeks ago
Mercy Health is a leading healthcare provider dedicated to delivering exceptional patient-centered care. With a strong commitment to compassion and excellence, we strive to make a meaningful difference in people's lives.
About the RoleWe are seeking an experienced Medical Administrative Assistant to join our team at the Private Consulting Suites, located at the Mercy Hospital for Women. As a key member of our administrative support staff, you will be responsible for ensuring the smooth operation of the office area, providing excellent customer service, and consistently producing high-quality communication with patients, doctors, and other stakeholders.
Key Responsibilities:- Login to relevant practice management software to manage appointments and doctor clinics.
- Meet and greet patients as their first point of contact and handle patient enquiries.
- Answer telephones and direct calls in a timely manner and appropriately.
- Provide administrative support to nominated doctors, including issuing accounts, processing payments, and reconciling daily banking.
- Maintain stock of medical consumables and notify staff of any requirements or changes.
- Liaise with internal and external parties, including diagnostic services, Medicare, and health fund organizations.
- Support team members with opening and closing procedures, daily administration, and additional duties as requested.
- Exercise confidentiality in regard to patient care and all aspects of the Private Consulting Suites.
- Excellent time management, organizational, and communication skills.
- A compassionate, flexible, and positive approach to effective patient care and management.
You're a resilient, compassionate, and caring individual who is committed to delivering exceptional patient-centered care. To thrive in this role, you will have a strong ability to adapt and problem-solve, excellent communication skills, and a passion for making a difference in people's lives.
Salary and Benefits:The salary for this role is approximately $65,000 per annum, depending on experience. We also offer a range of benefits, including professional development opportunities, a supportive work environment, and the chance to make a meaningful difference in people's lives.
Join Our Team:If you're a motivated and compassionate individual who is passionate about delivering exceptional patient-centered care, we encourage you to apply for this exciting opportunity. We look forward to welcoming you to our team
