Customer Service Representative
2 weeks ago
About the Role
We are seeking an experienced administrative professional to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to patients, doctors, and medical centers.
Key Responsibilities:
- Respond to calls from collectors in the field and address questions specific to test inquiries
- Answer calls from patients, doctors, and medical centers
- Book home visits
- Manage high-volume calls in a fast-paced call center environment
- Perform various administrative tasks
- Participate in comprehensive training program
About You:
To succeed in this role, you will need to possess excellent communication and organizational skills, as well as proficiency in Microsoft Office applications. Previous experience in a similar role is highly desirable.
Salary: A competitive salary of $60,000 - $80,000 per annum, depending on experience, plus additional benefits.
Benefits and Wellbeing:
- Access to exclusive discounts and vouchers from leading retailers
- Corporate health insurance discounts and banking benefits
- E-learning platform with courses and learning paths
- Employee Assistance Program for employee health and wellbeing
- Fitness Passport for subsidised access to fitness centres
- Career growth opportunities within Healius network
Join a dynamic and supportive team at Healius and take advantage of exciting career opportunities
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