Radiology Team Assistant

1 month ago


Heidelberg, Victoria, Australia Austin Health Full time

About Radiology Administration:

The Radiology Department at Austin Health is a dynamic and fast-paced environment that requires a highly organized and patient-focused individual to join our team as an Administration Officer. As a key member of our administration team, you will provide administrative support, including patient reception and bookings, electronic and manual file management, typing, data entry, results distribution, and billing services to the Austin Health Radiology division.

Key Responsibilities:

  • Handle patient and medical staff enquiries in person, over the phone, or via email
  • Assist with the booking, rescheduling, and confirmation of appointments
  • Assist with report distribution and billing enquiries

About You:

We are seeking a dynamic and vibrant team member who enjoys showing a caring attitude towards both their team and the community we serve. You will have excellent customer service skills and strong general administrative skills, having gained relevant experience in a fast-paced customer or patient-facing environment.

Ideal Qualifications:

  • Excellent communication and problem-solving skills
  • Flexibility to work a variety of shifts
  • Previous healthcare experience desirable

Benefits:

  • Greater take-home pay through generous salary packaging benefits
  • A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance
  • Mentoring and career development opportunities

About Austin Health:

Austin Health is the major provider of tertiary health services, health professional education, and research across three campuses in the North East of Melbourne and state-wide. We have a highly engaged, diverse, and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.



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