Administrative Service Coordinator
2 days ago
The Private Consulting Suites is located at Mercy Hospital for Women. This role ensures a smooth operation of the office area to deliver excellent patient-centred customer service, producing high-quality communication and maintaining accurate records.
- Access relevant practice management software to manage appointments and doctor clinics.
- Meet and greet patients as the first point of contact, handling patient inquiries and requests.
- Answer phone calls in a timely manner, directing them to the appropriate team member or department.
- Provide administrative support to nominated doctors, including task management and reporting.
- Issue accounts correctly and process payments, providing receipts to patients as required.
- Reconcile daily banking, including EFTPOS transactions.
- Maintain stock levels of medical consumables in consulting rooms, notifying staff of any issues or changes.
- Liaise with internal and external parties, such as diagnostic services, Medicare, and Health Fund organisations, to resolve claims and requests.
- Support the team with opening and closing procedures, daily practice administration, and additional duties as requested.
- Ensure confidentiality in regards to patient care and all aspects of the Private Consulting Suites.
You'll bring resilience, compassion, and a strong work ethic to this role. With excellent time management, organisational, and communication skills, you'll adapt to changing situations and problem-solve effectively.
- A current Police Record Check and Working with Children Check are essential for this position.
As a dedicated employee of Mercy Health, you'll be part of a diverse and inclusive team committed to delivering exceptional patient care. With opportunities for growth and development, you'll contribute to shaping the future of healthcare in Australia.
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Administrative Service Coordinator
1 week ago
Heidelberg, Victoria, Australia Mercy Hospitals Victoria Ltd Full timeAbout the OpportunityThe Private Consulting Suites at Mercy Hospital for Women requires an Administrative Service Coordinator to ensure the smooth operation of the office area and provide exceptional patient-centered customer service.This role involves managing practice management software, making appointments, and handling patient inquiries. The successful...
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Administrative Support Coordinator
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