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New Claims Coordinator Position

2 months ago

Melbourne, Victoria, Australia Gallagher Full time
About the Role

Gallagher Bassett's Eligibility branch is dedicated to making quality decisions regarding liability for newly-lodged worker's compensation claims within designated timeframes. As a New Claims Coordinator, you will support the eligibility function by promptly identifying, reviewing, and registering new claims to enable accurate and timely eligibility entitlement decisions.

Your Responsibilities
  • Accurately identify claim types and code all new claims
  • Register all new claims accurately and within specified timeframes
  • Contact employers and workers (where required) to verify claim lodgement details
  • Monitor new claims inboxes and registration queue, taking action as required
  • Perform other duties and responsibilities as directed by the Team Manager
About You

We are looking for an individual with:

  • High attention to detail
  • Accurate data entry skills
  • Excellent communication and interpersonal skills
  • Tertiary qualifications in an appropriate discipline (preferred)
What We Offer

At Gallagher Bassett, we offer:

  • Attractive remuneration packaging and flexible work arrangements, including work from home
  • Paid parental leave
  • A collaborative working environment with friendly, flexible, and supportive colleagues
  • Opportunities for ongoing education and development
  • A dedication to your wellbeing through our peer support program, corporate health insurance discounts, and wellness programs
  • Staff benefits, including additional purchased leave, volunteer leave days, retail discounts, and more
About Us

Gallagher Bassett is Australia and New Zealand's premier third-party claims administrator. We manage claims on behalf of insurers, brokers, government bodies, and self-insured organisations. As part of the leading global risk management and insurance group Arthur J Gallagher & Co., we offer a unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.