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Facilities Coordinator
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Evolve FM is a leading Indigenous-owned company providing full-service property and integrated facilities management services in Australia. With a strong commitment to excellence and a vision of 'Equity through Opportunity,' we strive to deliver top-notch services to our clients while promoting employment and economic opportunities for Indigenous Australians.
Job SummaryWe are seeking a highly motivated and detail-oriented Facilities Administrator to join our team. As a key member of our operations team, you will be responsible for providing exceptional service delivery, ensuring compliance with statutory regulations and industry guidelines, and contributing to the overall success of our organization.
Key Responsibilities- Service Delivery: Ensure that service delivery meets and exceeds client expectations and established service levels and/or benchmarks.
- Operational Activities: Assist the Facilities Managers with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of materials, equipment & supplies, occupancy services, and helpdesk.
- Maintenance Requests: Oversee maintenance requests logged on the system and ensure optimum allocation of works to contractors as specified by the Contract within the financial and operational delegations set by the Client.
- Compliance Checks: Ensure compliance checks as required by statutory regulations and industry guidelines are accurately maintained.
- Building Condition and Property Classification: Ensure building condition and property classification data is properly managed and coordinate activities to ensure that the integrity of the equipment is maintained.
- Stakeholder Engagement: Proactively engage stakeholders to ensure that on-site client expectations are met and ensure vendors are well-managed, delivering services on time and within budget.
- Financial Operations: Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements.
- Process Improvement: Make suggestions to the manager in ways to achieve service delivery efficiencies and/or cost reductions within accountabilities.
- Continuous Improvement: Assist the Manager with continuous process improvement, problem-solving, and best practice reviews.
- Experience: Experience in a related field, preferably in facilities, property management, or a similar role.
- Knowledge: Knowledge of local occupational health and safety requirements, good computer and software knowledge, and knowledge of work health and safety requirements.
- Customer Service: Track record of excellent customer service and service delivery.
- Clearance: Clearance to work with children in NSW or ability to obtain one.
- Procedures and Outputs: Ability to work within defined procedures and outputs.
- Similar Role Experience: Experience in a similar role, preferably in facilities, property management, or a related field.
- Technical Knowledge: Understanding of basic technical aspects of property, including Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, and BMS system.
- Vendor Management: Knowledge of vendor management for specialized services.
