Case Manager

2 days ago

Katherine, Northern Territory, Australia The Salvation Army Australia Full time
About The Role

We are seeking a dedicated and compassionate Case Worker to join our team at The Salvation Army Australia. As a Case Worker, you will play a vital role in providing high-quality case management and support to clients accessing our services.

Key Responsibilities
  • Assess client issues, needs, and circumstances, and develop case plans in response.
  • Support clients to access other support services and establish community supports, as appropriate.
  • Implement and review clients' case plans in accordance with our case management models and standards of practice.
  • Identify gaps in service delivery and recommend how these can be addressed through discussion with the Coordinator and Corps Officer.
  • Take appropriate preventative action in relation to potential high-risk situations, as per policy and procedure.
  • Monitor and clearly communicate case plan progress and outcomes to the Senior Case Manager.
Requirements
  • Understanding of and commitment to the mission and values of The Salvation Army.
  • Certificate IV or above qualifications in community services or similar and/or extensive, demonstrated previous experience working in a similar position.
  • Experience working with people who may not have English as a first language.
  • Demonstrates a positive and balanced approach to work.
  • NT Working with Children Check.
  • National Police check.
  • A current driver's license.
About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference.

We are a community-focused church, partnering with the wider community to help transform one life at a time with the love of Jesus. This is achieved through Sunday Worship Services, Community Support and Emergency Relief, Thrift Shop engagement, and small groups.

What We Offer
  • Flexible working conditions.
  • NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefits.
  • Employee Assistance Program - Independent confidential counselling service.
  • Financial, retail, and lifestyle discounts and benefits.
  • Discounted health and fitness programs through Fitness Passport.
  • Up to 8 weeks leave per year through our purchase leave scheme.
  • Generous Parental Leave offering of 12 weeks.
  • Up to 5 days paid leave per year to support a TSA program or activity.
  • An inclusive culture of dedicated, passionate, and professional team members.

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