Case Manager

• $83,988 + super + not for profit salary packaging benefits + remote location benefits
• Access up to $7,000 for relocation grant
• Permanent Full Time Contract
• Location: Katherine NT 0850 and Big Rivers Region
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Mission Australia's Psychosocial Services in the Northern Territory help individuals with mental illness transition to the NDIS or provide support if they're ineligible. Following a recovery framework, we assist in achieving non-clinical goals for housing, finances, daily living, work, and overall well-being.

This pivotal Case Manager opportunity will see you connect with people living in identified remote communities who are living with complex mental illness. Case management is provided in person and via tele-health so you will need to have the flexibility to travel regularly to Mataranka, Jilkminggan, Barunga, Wugularr (Beswick) and Pine Creek.

Your Key Responsibilities

• Respond to referrals of individuals from internal and external services and conduct initial assessments of suitability for support
• Undertake formal face to face assessments of clients, including completing all necessary paperwork and data entry using the approved assessment tool
• Engage with participants in a culturally appropriate manner, fostering connection and trust
• Develop strong, positive relationships with key stakeholders
• Provide intensive ongoing person-centred, culturally aware, solution focused and recovery-based case management
• Create and maintain comprehensive individual case management files for all allocated people in line with Mission Australia protocols with regular plan reviews.
• Complete a range of internal and external reports
• Attend local community meetings, forums and community awareness events and conferences as required

Requirements for Success

With a significant background in Mental Health and/or Community Services sectors, you will be confident in your case management and assessment processes.  Other requirements include:

• Minimum Certificate IV qualifications in Mental Health or equivalent with previous experience working in the mental health sector
• Deep understanding of Aboriginal and Torres Strait Islander cultures and communities – previous experience working within remote or regional groups
• Ability to travel to remote communities on a regular basis, involving some overnight stays
• A sound understanding of the National Disability Insurance Scheme (NDIS) access process
• A demonstrated person-centred, recovery-focused, strength-based approach to participants’ care, based on a sound understanding of mental health and illness
• Highly developed verbal and written communication skills
• Experience in developing and/or facilitating one-on-one and group activities
• A valid NT Working with Children Check (OCHRE Card)
• Full driver licence with no restrictions

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

Find out more about a career with Mission Australia.

Your Benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support.
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
• Remote Location Benefits include:
  • Additional $300 each year to help with cost of living in a remote area
  • Access to up to 3 additional days Personal/carers leave each year (non-accruing)

How To Apply

To be considered for this opportunity, click ‘apply’ and send your application today

As a committed Circle Back Initiative employer, we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period.
Apply quickly to be considered for this diverse, important, and highly regarded role in our community.