Enterprise IT Solutions Specialist

4 weeks ago


Fairfield, Queensland, Australia Wellways Australia Limited Full time
About the Opportunity

Wellways Australia Limited is a leading not-for-profit organisation dedicated to ensuring all Australians lead active and fulfilling lives in their community. We work with individuals, families and the community to help them imagine and achieve better lives.

This exciting role is part of our Enterprise Solutions team within the Corporate Services directorate, reporting to the Service Delivery Manager. The successful candidate will be responsible for supporting the Business Systems Transformation (BST) team to streamline and optimise Wellways' IT systems, across the lifecycle of those systems from acquisition, maintenance and decommissioning.

Key Responsibilities
  • Identify requirements and map processes using various techniques, including document analysis, research, stakeholder interviews and facilitation of workshops with stakeholders.
  • Analyse various aspects of Wellways' IT systems to ensure alignment with business objectives.
  • Facilitate user testing during change activities to ensure seamless system integration.
  • Translate business requirements into documented specifications, processes and procedures to ensure effective system implementation.
  • Conduct audits of processes, procedures and supporting documents to maintain compliance and efficiency.
  • Act as the BST touchpoint, coordinating BST activities in Wellways' Moves, Additions, Changes and Decommissions (MACD) processes, in collaboration with Wellways' assets team.
  • Support effective change management activities to minimise disruption and maximise adoption.
Requirements
  • Relevant tertiary qualifications or equivalent experience in a related field.
  • Demonstrate analytical thinking and problem-solving skills to create logical and timely outcomes.
  • Excellent interpersonal, communication and negotiation skills to collaborate effectively in high-demand environments.
  • Satisfactory National Police Records Check, Working with Children Check and NDIS Worker Screening Check.
  • Right to work within Australia and Queensland LSC2 check provided by Wellways.
Benefits
  • Competitive salary: $49.28 per hour + Super + leave loading + Salary Packaging options up to $15,899.
  • Ongoing training, professional development and supervision opportunities.
  • Access to professional networks and resources to support career growth.


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