Strategic Claims Leadership Opportunity

7 days ago

Parramatta Park, Queensland, Australia beBeeLeadership Full time $150,000 - $180,000
About the Role:

We are seeking a seasoned leader to spearhead our insurance operations team. As the Technical Claims Manager, you will play a pivotal role in shaping the strategic direction and delivering objectives for our business.

Key Responsibilities:
  • Drive strategic initiatives across insurance operations to enhance efficiency and outcomes.
  • Mentor teams to foster high-performance culture and customer-centric approach.
  • Develop and implement best practice claims handling to improve results and reduce duration.
  • Partner with industry peers to strengthen our insurance capability and reputation as a thought leader.
  • Ensure compliance with regulatory frameworks and embed robust risk management practices.
  • Build collaborative relationships with key stakeholders to deliver aligned, customer-first solutions.
Requirements:
  • 5+ years' leadership experience in Life Insurance operations within large, complex organisations with strong background in claims and/or underwriting.
  • Proven ability to lead change, manage ambiguity, and deliver transformation.
  • Demonstrated capability in stakeholder engagement at senior levels.
  • Exceptional leadership skills, with a track record of motivating and developing teams.
  • Strong commercial acumen, analytical mindset, and problem-solving ability.
  • Proven customer focus and a strategic mindset with excellent communication and negotiation skills.
  • Commitment to quality, risk management, and customer-centric outcomes.
Why This Opportunity Matters:

We are committed to innovation, transformation, and delivering exceptional experiences to our members. If you share our passion for excellence and want to make a meaningful impact, this is an opportunity you won't want to miss.

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