
Senior Claims Manager
2 days ago
EML Group Parramatta, New South Wales, Australia
Join or sign in to find your next jobJoin to apply for the Senior Claims Manager role at EML Group
EML Group Parramatta, New South Wales, Australia
1 day ago Be among the first 25 applicants
Join to apply for the Senior Claims Manager role at EML Group
Get AI-powered advice on this job and more exclusive features.
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
Are you ready to take the next step in your career and join a purpose-driven organisation that makes a difference in peoples lives? EML are seeking experienced Claims professionals from New Zealand to join our growing organisation.
Every day our Claims teams help coordinate, negotiate, and facilitate an injured workers recovery through tailored support to individuals to help get their lives back. As a senior team member, you will set the standard in claims management while guiding and supporting others around you through mentoring and coaching colleagues and leading by example to create a culture of collaboration.
This will be a full time, permanent position with flexibility to work from home up to 2 days a week once fully trained. This role can be based from any EML Australian office with a generous relocation allowance on offer for eligible candidates.
Your Responsibilities
- Pro-actively manage a portfolio of workers compensation claims to achieve the optimum outcome of early and sustainable return to work with reasonable claim costs
- Collaborate with medical professionals, employers, brokers, rehab providers and other stakeholders to create an effective Return to Work strategy
- Assist the worker and employer with the claim process, providing support, managing expectations and ensuring timely access to required services to support return to work and injury recovery
- Assess aspects of liability and recovery relevant to the legislation or policies while undertaking ongoing reviews in relation to entitlements and payments
- Respond to escalations and provide coaching and mentoring to other members of the team
- Minimum 3 years of experience managing claims within the New Zealand Accident Compensation Scheme is mandatory
- You must currently be residing in New Zealand to be eligible for relocation bonus
- An empathetic, resilient, and motivational approach to provide customer centric support
- A driven professional with highly developed written and verbal communication skills
- Careful consideration to detail with a high concern for accuracy to manage stakeholder engagement
- A team player who likes to work collaboratively and can also work independently
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionFinance and Sales
- IndustriesInsurance
Referrals increase your chances of interviewing at EML Group by 2x
Sign in to set job alerts for "Senior Claims Manager" roles.Claims Manager, Executive & Professional LinesSydney Olympic Park, New South Wales, Australia 2 days ago
Parramatta, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 1 day ago
Redfern, New South Wales, Australia 14 hours ago
Sydney, New South Wales, Australia 1 day ago
Millers Point, New South Wales, Australia 1 week ago
Parramatta, New South Wales, Australia 6 days ago
Sydney Olympic Park, New South Wales, Australia 1 day ago
Sydney, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia 3 days ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
Technical Claims Manager
2 days ago
Parramatta Park, Queensland, Australia MUFG Pension & Market Services Full timeJoin to apply for the Technical Claims Manager role at MUFG Pension & Market Services3 days ago Be among the first 25 applicantsJoin to apply for the Technical Claims Manager role at MUFG Pension & Market ServicesGet AI-powered advice on this job and more exclusive features.Direct message the job poster from MUFG Pension & Market ServicesSenior Strategic...
-
Senior Claims Specialist
20 hours ago
Parramatta Park, Queensland, Australia beBeeClaims Full time $90,000 - $100,000Claims Officer RoleThis is a critical position within our organization, responsible for managing claims with precision and professionalism.Claim Management: The successful candidate will oversee the entire claim process, ensuring accuracy, completeness, and adherence to regulatory requirements.Policy Interpretation: This role involves interpreting policy...
-
Claims Officer
3 weeks ago
Parramatta Park, Queensland, Australia QBE Insurance Full timeJoin to apply for the Claims Officer role at QBE Insurance2 weeks ago Be among the first 25 applicantsJoin to apply for the Claims Officer role at QBE InsuranceGet AI-powered advice on this job and more exclusive features.Primary DetailsTime Type: Full timeWorker Type: EmployeePlease see more information about QBE careers here CareersLocation:...
-
Motor Claims Consultant
2 weeks ago
Parramatta Park, Queensland, Australia IAG Full timeIAG Parramatta, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Motor Claims Consultant role at IAGIAG Parramatta, New South Wales, Australia1 day ago Be among the first 25 applicantsJoin to apply for the Motor Claims Consultant role at IAGMake a difference as a Motor Claims Consultant. Join the largest insurance group in...
-
Expert Insurance Claims Leadership Position
2 days ago
Parramatta Park, Queensland, Australia beBeeClaims Full time $150,000 - $180,000Insurance Claims Manager OpportunityThis is an exciting opportunity for a strategic leader with expertise in life insurance claims to drive the future of our insurance operations.The successful candidate will play a pivotal role in setting the direction and delivering strategic objectives across our business, leading teams, fostering a high-performance...
-
Claims Officer Liability
2 weeks ago
Parramatta Park, Queensland, Australia QBE Full timeThis is a Claims Officer Liability role with QBE based in Parramatta, NSW, AU == QBE ==Role Seniority - mid levelMore about the Claims Officer Liability role at QBEPrimary DetailsTime Type: Full timeWorker Type: EmployeePlease see more information about QBE careers here CareersLocation: ParramattaPermanent Full TimeThe opportunityAn opportunity for an...
-
Claims Specialist
2 days ago
Parramatta Park, Queensland, Australia beBeeCase Full time $101,784 - $108,468Job DescriptionWe are seeking a Case Manager to join our team. As a Case Manager, you will play a vital role in supporting individuals who have been involved in motor vehicle accidents.You will be responsible for managing end-to-end claims, providing compassionate and high-quality customer service, and building strong relationships with customers and...
-
Claims Resolution Expert
2 weeks ago
Parramatta Park, Queensland, Australia beBeeCustomer Full time $90,000 - $123,456Unlock Your Potential as a Motor Claims SpecialistWe are seeking skilled professionals to join our high-energy team as Motor Claims Specialists.This dynamic role offers an opportunity to work autonomously and collaboratively, delivering exceptional customer service and providing subject matter expertise on effective complaints management processes.Your Key...
-
Senior Manager
1 day ago
Parramatta Park, Queensland, Australia William Buck Full timeJoin to apply for the Senior Manager - Business Advisory role at William Buck1 day ago Be among the first 25 applicantsJoin to apply for the Senior Manager - Business Advisory role at William BuckGet AI-powered advice on this job and more exclusive features.Job DescriptionPosted: 13/08/2025Closing Date: 12/09/2025Job Type: Permanent - Full TimeLocation:...
-
Injury Management Specialist
18 hours ago
Parramatta Park, Queensland, Australia beBeeInjury Full time $99,398 - $110,271Job Title: Injury Management SpecialistAbout the Role:The role of an Injury Management Specialist is to develop and implement effective injury management programs, return-to-work initiatives, and workers compensation claims management.Key Responsibilities:Provide injury management services, coordinate return-to-work programs, and manage workers compensation...