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Disability Case Manager
2 months ago
Chandler Macleod is a leading recruitment agency that specializes in placing professionals in temporary and permanent roles across various industries.
About the RoleWe are currently seeking a Disability Case Manager to join our team on a 6-month temporary assignment. As a Disability Case Manager, you will be responsible for supporting the experience of current and prospective clients by resolving applications for review in a timely and consistent manner.
Key Responsibilities:- Undertake end-to-end case management activities, subject to appropriate line manager input and oversight.
- Resolve matters through case management of AAT applications.
- Obtain necessary information and advice to effectively resolve AAT matters.
- Apply alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
- Attend Case Conferences, Conciliations, and Hearings conducted by the AAT.
- Prepare documents detailing resolution options and outcomes at Case Management meetings.
- Maintain electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process.
- Previous experience in a Case Management role, ideally within the disability sector.
- Background in Individual Case Management of matters involving risk and vulnerable participants.
- Experienced in interpreting information and legislation to reach an agreed resolution.
- Strong decision-making skills and the ability to justify decisions based on evidence.
- Knowledge of the NDIS and supports for people with disabilities.
- Ability to work in a high-paced team, managing multiple tasks at hand.
- High attention to detail and good administrative skills.
- Effective planning, scheduling, prioritization, and time management skills.
- 6-month temporary assignment.
- Full-time hours, Monday to Friday.
- $60.26 per hour + super.
- Immediate start pending clearances.
- Multiple locations available: Geelong, Melbourne CBD, Perth, Canberra, Adelaide, Sydney CBD, Parramatta.
*** Please note that the successful candidate for the role must hold Australian Citizenship and be willing to complete a federal police check.***
