Senior Case Manager

2 weeks ago

Adelaide, South Australia EML (Employers Mutual Limited) Full time
About the Role

We are seeking an experienced Senior Case Manager to join our team at EML (Employers Mutual Limited) in Adelaide. As a Senior Case Manager, you will play a critical role in providing a service-orientated approach to workers compensation claims management, focusing on early intervention and the interests of workers and employers.

Key Responsibilities
  • Provide proactive and timely intervention to improve recovery and return to work outcomes for workers.
  • Offer workers compensation advice to stakeholders, including workers, employers, and providers.
  • Assist workers and employers with the claim process, providing support in the completion of relevant documents to ensure timely access to required services.
  • Proactively manage cases to achieve early sustainable return to work outcomes for workers with reasonable claim costs.
About You

We are looking for a driven professional with highly developed written and verbal communication skills, who is empathetic, resilient, and motivational in their approach. You will have demonstrated experience in workers compensation claims management, with a strong focus on customer-centric support.

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.

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