Strategic Loyalty Manager

6 days ago


Melbourne, Victoria, Australia beBeeCustomer Full time $110,000 - $130,000
Key Job Responsibilities

The primary role of this position is to spearhead the development and implementation of a loyalty strategy that drives customer retention and acquisition.


About The Team

This team supports a network of stores and an online website, providing a wide range of products and services to customers.


About The Role
  • Develop and execute a comprehensive loyalty strategy that aligns with business objectives.
  • Manage and enhance the member database through targeted acquisition initiatives.
  • Enhance the value proposition for customers by implementing innovative loyalty programs.
  • Develop and manage use cases for segmenting member data and cross-channel campaigns.
  • Design and optimize automated lifecycle campaigns to drive customer retention and satisfaction.

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