Customer Engagement Manager

5 days ago

Sydney, New South Wales, Australia beBeeCustomerExperience Full time $80,000 - $123,456

We're seeking an experienced professional to oversee customer engagement and drive business outcomes.

Key Responsibilities:
  • Develop and maintain strong relationships with key customers through proactive communication and issue resolution.
  • Drive performance improvements in assigned markets by delivering exceptional service and ensuring timely resolution of customer queries.
  • Collaborate with internal stakeholders to enhance business processes, leverage system capabilities, and optimize operational efficiency.
Required Skills and Expertise:
  • Proven experience with SAP systems and software.
  • Strong analytical and problem-solving skills, with proficiency in Excel.
  • Knowledge of supply chain functions and principles.
  • Excellent customer service skills, with a focus on delivering exceptional experiences.

This role demands adaptability, a quick learning curve, and the ability to thrive in a dynamic environment.

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