System Support Specialist
3 days ago
As a key member of Framestore's Systems Support Team, you will play a vital role in ensuring the smooth operation of our technology infrastructure.
We are looking for an individual with a strong passion for technology and a knack for solving problems to join our dynamic team as a System Support Specialist. Based in Melbourne, this hands-on role offers the opportunity to jumpstart your career in a fast-paced, tech-driven environment.
Your primary responsibility will be handling system-related queries and issues, working closely with the Level 1 Systems team to resolve incidents efficiently. This involves managing tickets through our JIRA service desk, configuring workstations (both hardware and software), diagnosing and replacing hardware components, monitoring systems, managing assets, loaning equipment, and providing onsite AV support for meetings and events.
You will also be responsible for creating and updating documentation using Confluence. To succeed in this role, you will need excellent problem-solving skills, a flexible and proactive approach to work, and the ability to work under pressure, meet tight deadlines, and communicate effectively with team members and other departments.
We are seeking a tech enthusiast with a genuine passion for technology and a desire to learn. A strong background in customer-facing roles, self-guided problem-solving skills, hands-on hardware experience, basic scripting knowledge (PowerShell, bash, python), and a commitment to teamwork are essential. Additionally, we value candidates with proven ability to adapt and work well under pressure and tight deadlines, as well as excellent communication and interpersonal skills.
Desirable qualifications include OS (Redhat-based, Windows, and OSX) and application support and deployment, Active Directory management, Configuration Management (Puppet, Ansible), Windows Systems administration and deployment (WDS, SCCM/MDT, WSUS), Networking (Layer1, Layer2), and VOIP Knowledge (PBX, SIP).
The estimated salary for this position is between $60,000 to $80,000 per annum, depending on experience. We offer a supportive and innovative work environment that encourages growth and development.
-
Accounting and Financial Systems Specialist
3 days ago
Melbourne, Victoria, Australia Gateways Support Services Full timeAbout the RoleGateways Support Services is seeking a highly skilled Accounting and Financial Systems Specialist to join our team in Geelong. This role plays a vital part in streamlining financial processes and driving system efficiency across the organization.
-
Technical Support Specialist for Complex Systems
2 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking an experienced Technical Support Specialist to join our team at Amazon Support Services Pty Ltd - D05. The successful candidate will provide remote technical support via tickets, phone, and chat mediums to our customers worldwide.Key ResponsibilitiesDeep-dive, analyze, mitigate or resolve complex technical issues escalated by...
-
System Support Specialist
1 month ago
Melbourne, Victoria, Australia FIS Full timeAbout the Role:We are FIS, a leading fintech company that powers the world's economy. We are seeking a highly skilled System Support Specialist to join our team.As a System Support Specialist, you will provide support for assigned production-related systems for major banking and payments clients. This role could be based in Sydney or Melbourne and will see...
-
Technical Systems Support Specialist
2 weeks ago
Melbourne, Victoria, Australia FinXL Full timeOpportunity for career growth and professional development We are seeking an experienced Technical Systems Support Specialist to join our team at FinXL, a leading consultancy in the Melbourne CBD and Work from home. This role offers a great opportunity to work with a large consultancy, gain valuable experience, and extend your skills. About the Role ...
-
Senior Technical Systems Specialist
2 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeRole OverviewWe are seeking an experienced technical systems specialist to join our rapidly expanding Robotics Technical Support team as an Engineer. As a key member of our global support team, you will be responsible for troubleshooting and resolving complex technical issues that impact our customers' experience.About the RoleThis role is ideal for...
-
Technical Systems Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Framestore Full timeOverview">At Framestore, we are dedicated to combining talent and technology to bring life to everything we create. Our company is driven by creativity and inspired by the future.In this role as a Technical Systems Support Specialist, you will be positioned at the heart of our Level 1 Systems team, handling system-related queries and issues. This hands-on...
-
Senior IT Systems Support Specialist
5 days ago
Melbourne, Victoria, Australia Yarra City Council Full timeAbout Yarra City CouncilYarra City Council is a dynamic and progressive organisation. We pride ourselves in the development of our staff and aim to make a positive difference in people's lives while continually improving our services to the community.Job Title: Senior IT Systems Support SpecialistSalary: $90,000 - $110,000 per annumJob DescriptionThis role...
-
Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our Amazon Robotics Technical Support team. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving technical issues related to our robotic systems.Key ResponsibilitiesDeep-dive analysis and mitigation of technical issues escalated by...
-
IT Systems Support Specialist
6 days ago
Melbourne, Victoria, Australia FinXL Full timeFinXL I.T Professional Services is a leading Australian-owned company providing technology-enabled business solutions and consulting services to clients across various industries, including Telecommunication, Banking and Finance, and Commercial Corporations.We are seeking an IT Systems Support Specialist to join our team full-time, working on-site in...
-
IT Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeAt Information & Communication Technology | Help Desk & IT Support, we are currently seeking an experienced IT Support Specialist to join our team in Perth.The successful candidate will be responsible for providing Level 1 support to users over the phone, working closely with a small team of IT specialists to ensure seamless delivery of IT services.Key...
-
Senior Systems Support Specialist
4 weeks ago
Melbourne, Victoria, Australia FIS Australia Full timeWe are FIS Australia, a technology company powering the world's economy.Our teams bring innovation to life by championing diversity and delivering the best products and solutions for our colleagues, clients, and communities.As a Senior Systems Support Specialist, you will provide critical support for assigned production-related systems for major banking and...
-
Production System Support Specialist
1 week ago
Melbourne, Victoria, Australia Vanguard Full time**About Vanguard**Vanguard is a global investment management leader, serving over 50 million investors worldwide. Our commitment to diversity and inclusion is rooted in our culture, guided by the statement: 'Do the right thing.'We're looking for a skilled Production System Support Specialist to join our International System and Technology Group, supporting...
-
Technical Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking a skilled Technical Support Engineer to join our rapidly expanding Robotics Technical Support team as an Engineer. As a key member of our global team, you will play a vital role in delivering exceptional customer service and support for our robotic systems.Key Responsibilities:Analyze and resolve technical issues escalated by...
-
Enterprise System Support Specialist
1 week ago
Melbourne, Victoria, Australia Vanguard Full timeAt Vanguard, we're committed to delivering exceptional investment experiences for our clients. As an Enterprise System Support Specialist, you'll play a critical role in ensuring the reliability and availability of our global systems.We're looking for a skilled professional with experience in IT support, preferably in an enterprise environment. Your strong...
-
IT Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is working with a leading organization to find an experienced IT ServiceDesk Engineer to join a dynamic team.The successful candidate will provide Level 1 support to users over the phone and work closely with a small team of IT specialists.Key Responsibilities:Providing IT support over the phoneProviding first-level support and logging...
-
IT Support Specialist
1 month ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a brilliant organization that has an exciting opportunity for an experienced IT ServiceDesk Engineer to join a great team.Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone.Key Responsibilities include:Providing IT support over the phoneProviding first-level...
-
IT Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeExciting Opportunity for an Experienced IT Support ProfessionalMilestone IT is a leading provider of innovative technology solutions, and we are currently working with a brilliant organization to find an experienced IT Support Specialist to join their team.The successful candidate will be responsible for providing Level 1 support to users over the phone,...
-
IT Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeCompany OverviewMilestone IT is a leading organization in the Information & Communication Technology sector, providing top-notch services to its clients. We are currently working with an exciting opportunity for an experienced IT ServiceDesk Engineer to join our team of experts.SalaryWe offer a competitive salary range of $60,000 - $80,000 per year,...
-
Advanced Systems Support Specialist
5 days ago
Melbourne, Victoria, Australia Framestore Full timeAs an Oscar-Award-winning Technology team, innovation is at the heart of what we do as a company. We develop new techniques, ideas, and creative ways to tell our clients' stories.Our tradition of research, technology, and development drives everything we do. From bespoke software solutions to bleeding-edge technology, we stay ahead of the curve.About...
-
Technical Systems Support Specialist
2 weeks ago
Melbourne, Victoria, Australia FinXL Full timeFinXL, a pioneering Australian-owned company, delivers innovative technology-enabled business solutions and consulting services to its esteemed clients across various industries. With a diverse portfolio boasting leading telecommunication, banking, finance, and commercial corporations, as well as state and federal government departments, FinXL has...