Technical Systems Support Specialist

1 week ago


Melbourne, Victoria, Australia FinXL Full time

FinXL, a pioneering Australian-owned company, delivers innovative technology-enabled business solutions and consulting services to its esteemed clients across various industries. With a diverse portfolio boasting leading telecommunication, banking, finance, and commercial corporations, as well as state and federal government departments, FinXL has established itself as a premier mid-tier service provider.

We are seeking an exceptional Technical Systems Support Specialist to join our team full-time, working on-site in Melbourne's CBD.

Key Responsibilities:

  • Migrate workloads efficiently
  • Collaborate with infrastructure architects, application, and database teams on project design
  • Ensure backup and restore of systems, application distribution, data responsibility on servers
  • Analyze and process user issues and requests
  • Provide technical solutions to problems
  • Oversight of devices' end-to-end connectivity, auditing, and device information
  • Troubleshoot connectivity on network devices, firewalls, servers, switches, routers, storage, copper, fibre, power, and all infrastructure devices in the data centre
  • Documentation, physical equipment auditing, manage IT records, asset management, and maintain inventory of work tools, equipment, and devices

Required Experience:

  • Bachelor's degree in IT preferred
  • At least 2 years' experience in a similar role
  • P-Series experience
  • Experience working on enterprise-sized clients' critical services
  • Relevant migration experience
  • Excellent communication skills

Based on the nature of the role and location, we estimate the salary to be around $90,000 - $120,000 per annum.



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