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Customer Service Representative

2 months ago

Sydney, New South Wales, Australia WOW Recruitment Full time

WOW Recruitment is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will provide exceptional service to our clients via email and chat, ensuring timely and effective resolutions to their queries.

Key Responsibilities:

  • Provide comprehensive support to clients via email and chat
  • Maximize customer retention through quality customer service
  • Communicate and cooperate with other departments as required
  • Drive process and quality improvements across the department

Requirements:

  • Proven customer service experience
  • Excellent written and spoken communication skills
  • Good interpersonal skills and team player

What We Offer:

  • World-class training and mentorship to help you succeed in your role
  • Private health insurance provided after your first 12 months of employment
  • Excellent progression options within the company

This is a fantastic opportunity to progress your career as a Customer Service Representative while working for a pioneer company in the gambling industry.