Customer Service Representative
3 weeks ago
We are seeking a passionate individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional service to our customers through various communication channels.
About the Role
- Provide customer communication through phone, email, and social platforms
- Ensure the quality of service meets agreed customer service standards
- Develop positive relationships with customers to provide the best customer experience
Key Responsibilities
- Customer communication through phone, email, and social platforms
- Respond to customer inquiries in a timely and professional manner
- Maintain accurate records of customer interactions
- Collaborate with internal teams to resolve customer issues
About You
- A can-do attitude and a passion for delivering exceptional customer service
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask efficiently
- Familiarity with customer service software and systems
Requirements
- Customer service experience
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work flexible hours, including weekends and holidays
Benefits
- Competitive salary: $55,000 - $65,000 per annum
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment
- A comprehensive benefits package, including health insurance and paid time off
Belgravia Leisure is an equal opportunities employer and welcomes applications from diverse candidates.
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