Customer Service Representative

3 weeks ago


Sydney, New South Wales, Australia Belgravia Leisure Full time

We are seeking a passionate individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional service to our customers through various communication channels.

About the Role

  • Provide customer communication through phone, email, and social platforms
  • Ensure the quality of service meets agreed customer service standards
  • Develop positive relationships with customers to provide the best customer experience

Key Responsibilities

  • Customer communication through phone, email, and social platforms
  • Respond to customer inquiries in a timely and professional manner
  • Maintain accurate records of customer interactions
  • Collaborate with internal teams to resolve customer issues

About You

  • A can-do attitude and a passion for delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask efficiently
  • Familiarity with customer service software and systems

Requirements

  • Customer service experience
  • High school diploma or equivalent
  • Strong communication and problem-solving skills
  • Ability to work flexible hours, including weekends and holidays

Benefits

  • Competitive salary: $55,000 - $65,000 per annum
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • A comprehensive benefits package, including health insurance and paid time off

Belgravia Leisure is an equal opportunities employer and welcomes applications from diverse candidates.



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