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Customer Service Representative

1 month ago

Sydney, New South Wales, Australia Woolworths Full time

At Woolworths Group, we're on a mission to create better experiences together for a better tomorrow. We're seeking a talented Customer Service Representative to join our team at Primary Connect+

We offer a competitive salary of $65,000 - $75,000 per annum, depending on experience.

Job Description:
  • Provide exceptional customer service support and communication to our customers, transport providers, and internal stakeholders.
  • Respond to incoming requests and queries via various mediums in a timely manner.
  • Troubleshoot and problem solve independently using relevant systems and applications.
  • Ensure timely resolution of issues by following up and escalating where applicable.

We're a team-first organisation that values diversity, equity, inclusion, and belonging. We strive to create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.

Benefits:

  • Generous parental leave policy with 4 weeks paid leave for all secondary carers.
  • Career development sessions, internal networking events, and mentorship/leadership programs.
  • Wellbeing benefits that support your mental, financial, social, and physical health.

About Us:

We're part of the Woolworths Group – 200,000+ bright minds, passionate hearts, and unique perspectives working together connected by a shared purpose. Our team delivers to more than 3,000 retail stores every day, but at Primary Connect, we're more than just a supply chain business. We're a big team, but every individual plays a pivotal role and leaves a distinctive impact.