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Warranty Specialist

3 weeks ago

Sydney, New South Wales, Australia beBeeWarranty Full time $90,000 - $120,000

Career Opportunity: Warranty Specialist

Job Overview:

We are seeking a skilled Warranty Specialist to join our team. As a key member of our operations, you will play a vital role in ensuring customers have an enjoyable and transparent experience when dealing with warranty issues.

Key Responsibilities:
  • Liaise between customers and workshop teams to facilitate clear communication and efficient operations
  • Serve as a trusted advisor to customers managing outstanding warranty claims
  • Utilize exceptional communication skills to explain and resolve queries
Requirements:
  • A minimum of 2-3 years of experience in customer service or servicing & repair management, or other automotive industry experience with basic mechanical knowledge and customer service skills
  • Flexibility to work with new technology platforms
Benefits:
  • A competitive full-time salary at market rates
  • Exceptional employee benefits
  • The opportunity to build a business from scratch and shape the strategic direction of the market