IT Systems Integration Specialist

1 month ago


Surry Hills, New South Wales, Australia Teachers Health Full time
Job Overview

The Business Systems Support Officer will play a critical role in ensuring excellent customer service outcomes through systems and operational support.

About Teachers Health

Teachers Health is a not-for-profit health fund exclusively for the education community, covering the lives of over 400,000 teachers, education staff & their families.

Key Responsibilities
  • Level 2 support - advanced technical support to THF applications, promptly addressing and resolving issues related to releases, enhancements, ensuring the shortest possible response time.
  • Ensure the HAMBS system and other core applications are always up-to-date, accurate, and compliant with relevant regulations and standards.
  • Thoroughly document process, data, and functional workflows for key applications, including the mobile app, CRM, and associated systems.
  • Ad hoc reporting and analysis for business stakeholders via SQL Server
  • Maintenance of Salesforce solution – version control, branching and metadata deployments, maintenance of users and roles
  • Contribute to and support research, requirement gathering and validation activities directly with business owners, including usability and acceptance testing
  • Drive continuous improvement, through the creation of improvement backlogs, prioritisation tasks and iterative assessment of the assigned tasks progress
  • Work with project managers to plan analysis activities, highlight risks and issues, and contribute operational input to projects.
  • Support the testing and acceptance of new core systems to replace legacy environment. Monitor and report on the effect (cost/benefit) of enhancement.
Requirements
  • Experience in integration services
  • Ability to assess requirements and specify solutions
  • Proficiency in Salesforce (Sales Cloud, Health Cloud, and Marketing Cloud)
  • Tertiary qualification in an IT-related discipline or over five years of relevant experience
  • Experience in administering third-party software solutions
Benefits
  • $85,000 - $95,000 per annum, depending on experience
  • 6 weeks of annual leave
  • Hybrid working model
  • Subsidised private health insurance and discounts on our products and services
  • State of the art, multi-disciplinary centre
  • Fantastic central location in Sydney
  • Employee well-being programme
  • An annual corporate wardrobe allowance
  • 18 weeks paid parental leave for eligible employees
  • Additional long service leave


  • Surry Hills, New South Wales, Australia Teachers Health Full time

    Estimated salary range: $80,000 - $110,000 per annumAbout the RoleWe are seeking a highly skilled IT Systems Integration Specialist to join our team at Teachers Health.The ideal candidate will have experience in integration services and be able to assess requirements and specify solutions. They will also possess proficiency in Salesforce (Sales Cloud, Health...


  • Surry Hills, New South Wales, Australia Teachers Health Full time

    Job Overview: Teachers Health is seeking an experienced Business Systems Support Officer to join our team. This role offers a unique opportunity to work in a dynamic environment, supporting the integration of core applications and ensuring excellent customer service outcomes.About the Role: As a key member of our IT team, you will be responsible for...


  • Surry Hills, New South Wales, Australia Evergen Full time

    About the RoleWe are seeking a highly skilled Principal Solutions Engineer to play a pivotal role in helping us optimise and expand our systems. As part of the Evergen team, you will be responsible for leading integrations with new hardware providers, from initial discussions to API testing and project briefs.Lead technical integration efforts with new...


  • Surry Hills, New South Wales, Australia News Corp Australia Full time

    News Corp Australia is looking for a skilled Subscriber Experience Specialist to join their team in AU. In this role, you will be responsible for providing administrative support including maintenance of project management systems and executing change program for internal/external communications.You will need to have a Bachelor's degree in Marketing,...


  • Surry Hills, New South Wales, Australia HOBAN Recruitment Full time

    HOBAN Recruitment is seeking a Privacy Remediation Specialist to join our client's Legal Services team in Sydney NSW.Salary: $43,820 per year (based on 37.5 hours/week and 52 weeks/year), including superannuation.Job DescriptionAs a Privacy Remediation Specialist, you will play a key role in providing accurate, timely, and practical support to...


  • Surry Hills, New South Wales, Australia The Careers Department Full time

    About the Role: We are seeking a highly motivated and experienced Edu-Tech Growth Specialist to join our team at The Careers Department. As an essential member of our scaling edu-tech, you will play a key role in helping us navigate our growth phase.Job Overview: This is a Student Success Manager role that requires a strong understanding of school...


  • Surry Hills, New South Wales, Australia Brown-Forman Full time

    Unlock Your Potential in Sales OperationsThis is an influential senior operations role supporting and optimising our operating rhythm to deliver on our 10 year strategy, working cross-functionally with key internal and external stakeholders such as Finance, Marketing, and Human Resources, Sales.As a Senior Operations Specialist, you will have an opportunity...


  • Surry Hills, New South Wales, Australia HOBAN Recruitment Full time

    **Role Overview**We are seeking an experienced policy specialist to join our team in Surry Hills NSW. As a Disability Policy Specialist, you will play a key role in advancing policy reforms across branches.The successful candidate will have a strong understanding of disability supports and services, with experience in policy development, including...


  • Surry Hills, New South Wales, Australia Guzman Y Gomez Full time

    About Guzman y GomezGuzman y Gomez is a leading fast-food restaurant chain that prioritizes quality and authenticity. Our mission is to reinvent the fast-food experience by serving 100% clean food, free from added preservatives, artificial flavours, colours or unacceptable additives.Job DescriptionWe are seeking a highly organized and detail-oriented...


  • Surry Hills, New South Wales, Australia NSW Department of Communities and Justice Full time

    Role OverviewWe are seeking a highly skilled Business Operations Support Specialist to join our team in the Office of the Assistant Commissioner, Community Corrections.This is an ongoing permanent full-time (35 hours per week) role that offers a salary of $93,295 - $102,941 plus super and leave loading (Clerk Grade 5/6).Key ResponsibilitiesProvide executive...


  • Baulkham Hills, New South Wales, Australia Anglicare Full time

    About Anglicare:A leading NFP organisation in Australia, Anglicare Sydney is a highly regarded community service provider.Our vision is to see lives enriched and communities strengthened. We are seeking skilled professionals to join our team and contribute to this mission.Anglicare has been serving people in need for over 160 years, providing care to older...

  • Care Specialist

    4 weeks ago


    Surry Hills, New South Wales, Australia The Salvation Army Full time

    About The Salvation ArmyThe Salvation Army is a Christian movement and one of Australia's largest charities, providing support, safety, community, and opportunity to those in need. Our Family Violence Stream offers a wide range of services across the country, with a focus on empowering women and children experiencing domestic and family violence.We are...


  • Surry Hills, New South Wales, Australia Discover Nursing Australia Full time

    About our Opportunity:Discover Nursing Australia is seeking a Senior Health Professional to join our team as a Holistic Care Specialist. Our organization aims to provide tailored support for individuals with disabilities, promoting independence and community integration.We offer the opportunity for a Senior Health Professional to work on a contractual basis,...


  • Surry Hills, New South Wales, Australia Teachers Health Full time

    Are you looking for a challenging role that combines digital marketing with member engagement?We at Teachers Health are seeking a highly skilled Digital Marketing Specialist to join our team. In this role, you will be responsible for developing and executing targeted email campaigns to engage our members and promote our products and services.About the...


  • Surry Hills, New South Wales, Australia HOBAN Recruitment Full time

    HOBAN Recruitment is a leading specialist recruitment agency, serving the Australian federal government sector. Our team delivers expert solutions for high-priority initiatives across various departments.We are seeking an exceptional professional to fill the role of EL1 Level Assistant Director of Strategic Intelligence. This critical position will play a...


  • Surry Hills, New South Wales, Australia Valiant Full time

    This role presents a fantastic opportunity to join Valiant, a leading company in Australia, and contribute to the growth of their exceptional team. As a Senior Frontend Developer, you will be responsible for building next-generation web applications with a strong focus on user experience.Valiant is rapidly expanding, and this position offers the chance to be...


  • Surry Hills, New South Wales, Australia Valiant Full time

    At Valiant, we are seeking a skilled Frontend Architect to join our team of talented developers. This is a fantastic opportunity to work on cutting-edge applications and build a next-generation web application with a focus on exceptional user experience.The ideal candidate will have a strong background in front-end web development with a passion for creating...


  • Surry Hills, New South Wales, Australia Torrens Global Education Services Pty Limited Full time

    About Torrens University AustraliaAt Torrens University Australia, we are a bold, modern and agile university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today. We were named one of the country's most innovative companies by Australian Financial Review in 2020.Job Title: Senior Cloud EngineerOverview:We're seeking...


  • Surry Hills, New South Wales, Australia Torrens Global Education Services Pty Limited Full time

    About Torrens Global Education ServicesTorrens Global Education Services Pty Limited is a forward-thinking education institution with a passion for innovation and student-centricity. Our commitment to creating an inclusive workplace has earned us recognition as one of Australia's most innovative companies.Job Description: Head of Cloud and InfrastructureWe...


  • Surry Hills, New South Wales, Australia Torrens Global Education Services Pty Limited Full time

    About UsTorrens Global Education Services Pty Limited is a forward-thinking university that empowers individuals to succeed in an ever-evolving world. We're committed to fostering a culture of innovation, collaboration, and excellence.We're on a mission to transform lives through education, driving positive change in our communities and beyond.Job...